if you want to have a bad day go to PBTECH PENROSE. Worst customer service ever and I’m not one to write reviews but the fact that if was so bad I had to write one. Not helpful at all. not interested in helping or looking to ask if we need help. They’re cold looking, unfriendly, unhappy everything else anyone could think of unhappy people. It’s a gadget shop for goodness sake and people are wanting to know what’s the best thing to buy from as small as asking for the right generic charger head for iphone something that will suit our needs that’s all we ask! And then they don’t have all their products on shop floor so I can choose myself which is the better option but yet they have a heap of boxes piling up of the same products! it was blinking annoying, I will never go there ever again...Run by money hungry people o reckon. Clean up your customer service and then maybe you’ll have long term loyal customers
Reply by PB Technologies:2019-12-11
Thanks for taking the time to write to us and we're really sorry to hear about your bad experience at our Penrose branch.
We want to ensure that all of our customers are happy and finding what they need in our stores, and we apologise that this wasn't the case for you.
We'll send you a PM now and we would really appreciate it if you could please provide us with some more details so we can pass your feedback on to our team to look into and make some improvements.