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Expert Infotech
  • Retail Store based in Auckland
  • In Service Since 2002
  • Prompt Service - 100% NZ Owned
Anonymous user
Anonymous user
Excellent
21 days ago
Expert Infotech excel in proactive customer communications, keeping me informed at all stages of sourcing right through to final delivery. Quite simply a pleasure to deal with!
Anonymous user
Anonymous user
Good
a month ago
This review has been submitted via the shop
Via shop
Best price on offer. Quick response to questions raised. Speedy delivery
Anonymous user
Anonymous user
Excellent
a month ago
This review has been submitted via the shop
Via shop
The product was as described at a good price, and it shipped quickly
Anonymous user
Anonymous user
Good
a month ago
This review has been submitted via the shop
Via shop
All okay after initial hiccups with color choice and their obvious low stock levels I have a phone I am very happy with. My Samsung phone is still not available as a stocked mainstream item in this country.
Terrible
a month ago
worst costumerservice ever. and ordered a phone came in 9days. i kept asking them when its coming and it never comes when they say it will come. wont recomend using this shop at all
Anonymous user
Anonymous user
Excellent
2 months ago
This review has been submitted via the shop
Via shop
Great communication and tracking. Arrived swiftly. Competitive prices
Anonymous user
Anonymous user
Excellent
2 months ago
This review has been submitted via the shop
Via shop
Met all of our expectations
C
Chris

1 review

OK
3 months ago
The phone I bought here had three separate defects. First the guard around the fingerprint scanner fell off one day after I bought it. They replaced the phone. Then the battery died immediately when it got down to 10-15%. They agreed to swap the battery, but the replacement battery has far lower capacity than a new battery should have. In their own tests they found 2100, 2300 and 2600mAh when it should have 3000mAh - but they refuse to accept that this is a problem. Based on the EMEI Samsung told me that the phone was originally sold in the UK, so the manufacturer's warranty is only valid there. Maybe high defect rates is the risk you take with a shop that parallel imports and doesn't buy directly from the manufacturers, but I won't be buying here again. Edit: after posting this review, they contacted me and offered to replace the battery. I am happy to report that the new battery has much improved capacity, which is confirmed from measurements with Accubattery.
Shopping experience rating
4.4Excellent
40 reviews
Distribution of shopping experience
(29)
(6)
(3)
(1)
(1)
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About the shop

Expert Infotech

This shop is located in New Zealand. Prices are shown in NZD.

Customer support

Provides telephone support. See shop web site for information.

Provides on-site installation support. See shop web site for info and any regional restrictions.

www.einfo.co.nz

Company information

Full company name: Expert Electronics Limited

Company registration number: 4363218