Retail Store based in Auckland
In Service Since 2002
Prompt Service - 100% NZ Owned

http://www.einfo.co.nz

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Available in list: New list

This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Expert Infotech (8.62)
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  • Excellent
    Purchase Delivery
    Item was exactly as i required. Was delivered fast.
  • Perfect
    Purchase Delivery
    Ordered and got the goods. Product works well
  • Excellent
    1) Queried whether an item was in stock by email and took a risk by purchasing online before they replied. They replied several hours later and were friendly and professional. Tracking was emailed to me. Delivery took three days from payment clearing. Would've given a perfect rating if it arrived within two days. Good first experience and wouldn't mind using them again.

    2) July 2017
    Called and inquired about purchasing an LG V20. Was told it would take approximately 4-5days to arrive as it would be delivered from overseas. Communication was good and gentleman I spoke to on the phone was helpful. Phone arrived 5days later, decently wrapped and packaged. Package looks to have been opened at Einfotech prior to being sent onward to me. I guess to check that unit was working. Phone works like a charm so far. Great price.

    Updating rating review as 9 stars/excellent as I've yet to encounter after sales support.
    5 years ago ( Updated: 15 days ago )
  • Perfect
    Purchase Delivery
    Great service and price and delivery was prompt
  • Excellent
    Purchase Delivery
    Great price. Super quick delivery. They even upgrade memory from 8gb to 16gb for free. Great service, will use again.
  • Excellent
    Purchase Delivery
    Good buy and adequate communication on order.
  • Excellent
    Purchase Delivery
    I purchased three phones over a few years and this website it's reliable and fast enough to ship and process orders. Good prices and a lot of options.
  • Perfect
    Purchase
    am sorry I do not understand this question
  • Excellent
    Purchase Delivery
    Great quick sale. Good tech support when phone had a defect, could have been posted back a bit quicker after repair, otherwise top notch quality
  • Very good
    The store sold provided full refund for a faulty product.
    1 month ago
  • Perfect
    Purchase Delivery
    Perfect purchase. Goods arrived quickly, well packaged and in excellent condition. Would definitely use again.
  • Perfect
    Purchase Delivery
    Great service, thanks for the time and effort.
  • Perfect
    Purchase Delivery
    Fast shipping, HTC 1 M10 was what I was after, great price.
  • Acceptable
    Issue has since been resolved.
    1 month ago
  • Perfect
    Purchase Delivery
    Fabulous shopping experience, thank you PriceSpy! Great price, fast delivery, super customer service. I'll be back!
  • Perfect
    Purchase Delivery
    The 4G etc modem I bought is a top model. It is superier to similar ones sold in the Voda shops, and it cost less. This one can also access the new high speed data channels reciently available on Spark and Voda
    It is branded Optus rather than Huawei, not really a problem.
  • Perfect
    Purchase Delivery
    Good price,quick & easy
  • Very good
    Purchase Delivery
    Shipping was very expensive, $9, for a HDD, but even still was cheaper than any other store. Arrived fairly quickly.
  • Excellent
    Purchase
    Excellent, reliable retailer. Good products at a good price. SM
  • Perfect
    Purchase
    Very satisfied we collected our purchase in person.
  • Perfect
    Purchase
    Excellent price. I also had the convenience in picking up the lens, which was ordered online, but picked up when purchasing another item in the store. It was clear it was no problem for the staff to accommodate this change. Thanks.
  • Perfect
    Purchase Delivery
    Amazing customer support, fast shipping, excellent quality! Definitely would buy again in the future and already recommended to my friends!
  • Very good
    I have ordered Sony Xperia XA1 via online (on 18-May-2017) but I only received Sony Xperia X (on 24-May-2017). So I had to go to the store to get it sorted. Eventually, I've got the right product. Turned out it was simply human errors, Xperia X vs Xperia XA1. The staff also promised me to send a screen guard. It took awhile. Finally, someone really did the right thing and delivered as promised. Couldn't be happier. If I had received such service while I was at the store then I would have given 10.
    1 month ago
  • Barely acceptable
    Was really happy to receive my phone within 3 days of payment. Super happy with how efficient it is. HOWEVER, on opening the courier package, I noticed the samsung seal on the box has been broken. I emailed Expert infotech about it and they replied it is their way of checking if the phone is alright or not. The phone is working fine at the moment but it was definitely not a nice feeling when you open up your new phone box with a already broken seal.
    2 months ago
  • Perfect
    Purchase Delivery
    I have bought several camera lenses during the last year from Expert InfoTech on different occasions. Every time it has been excellent dealing with them. Communication, packaging, delivery time and prices have all been excellent.
    I would have no hesitation in dealing with Expert InfoTech again.
  • Excellent
    Bit of a delay when they ran out of stock (and their page did warn stock was low), but they very generously compensated by sending a dual sim version when stock arrived a few days later, which was an excellent surprise as I travel often.

    Actual phone is fantastic, couldn't be happier. The wife needs a new phone, will likely get it from these guys.
    2 months ago
  • Perfect
    Purchase Delivery
    Great product. When the original product wasn't available they phoned me and looked for another one and managed to get it for me for just a little bit more than the original. Great service.
  • Very good
    Purchase Delivery
    EI need to get an Apple Reseller ID, which would make ordering from them more attractive for corporates wanting to deploy devices with Apple tools.
  • Excellent
    Ordered a camera and lens (~$1450), received with a free cleaning kit, no issues with the items.
    Now that I know what to expect when ordering from Expert Infotech, I would gladly purchase from them again.

    Took longer than expected as an item had to be imported (shipped 8 business days after payment confirmation), although had I known that before or shortly after ordering then I would have given a 10.

    I emailed them a few times as the first 2 shipment dates given were incorrect and I had to ask if an item was being imported (after first shipment date). All emails were responded to, but once the order was close to being shipped the communication was better and information was provided regarding the delay.
    3 months ago
  • Very good
    Purchase Delivery
    happy with service:)
  • Very good
    Purchase
    Have never have any issues with Expert Infotech - have made a number of purchases.
  • Very good
    Purchase
    Would definitely buy from Expert Infotech again:)
  • Very good
    Purchase Delivery
    Wouldn't hesitate to shop again
  • Excellent
    Purchase
    Legit, awesome merchant. Highly recommended.
  • Very good
    Purchase
    Good pricing, swift delivery and very good backup. Can also go to a shop and talk to a real person if needed.
  • Perfect
    Purchase
    Great place to deal with
  • Acceptable
    Great range, but stock is sourced from all over the world and may not be the models best-suited for NZ use, not easy for the layperson to do this research. You may pay less, but you may get what you pay for. The informed consumer can weigh up whether it's worth saving a few bucks, the average punter should probably buy NZ new. Warranty experiences can and will vary.
    6 months ago
  • Perfect
    Purchase Delivery
    Excellent
  • Excellent
    Purchase Delivery
    Good Experience dealing with Expert Infotech. Well recommended.
  • Terrible
    Purchase
    Took nearly two days to get it on the courier...even when I had asked for it to be sent urgently
  • Excellent
    Purchase
    This is the 3rd time I have used Expert InfoTech and will certainly do so again
  • Decent
    Purchase
    Everything was OK however as previously stated, did not get the screen protector.
  • Decent
    This shop is pretty good though, I bought a Nexus 6p last week and it doesn't work fine,
    I asked for changing to S7 edge they did it for me, but they asked for $20 extra for changing different mobile brand, (on my opinion it is the failure design from the Nexus engineer, caused the problem) and the s7 edge charger is not NZ type, but they gift me a universal plug. so I'm all good.
    10 months ago
  • Very good
    Purchase Delivery
    Shame the mac had UK plugs!
  • Perfect
    Purchase
    All good, thanks
  • Perfect
    Purchase
    fantastic would definitely highly recommend .
  • Excellent
    Purchase Delivery
    I bought a Galaxy S7 completely online, was a little bit apprehensive about paying such a large amount without ever seeing the product first or visiting the store but the transaction went very smoothly and the product arrived as described. The price was also very competitive.
    The only slight glitch was with the tracking number (although this might be the courier's problem), everytime I checked online it had no update on the delivery status.
    Overall though very happy with the purchase.
  • Excellent
    Purchase
    Very happy with my refurbished iPhone 5S and with the fast service.
  • Acceptable
    Purchase Delivery
    Poor, came with US plug and delivery left on doorstep.

    It was an iPad....Doh
  • Excellent
    Very good service. I had to request a refund from another store that I was having issues with. So I got in touch with Expert Infotech while this was going on with the other store, and the lady I was communicating with was friendly and helpful with my enquiries.

    Once I confirmed my refund with the other store, I ordered with EI at about 2pm on a Wednesday. I received a shipping confirmation email at about 4pm, and had the phone in my hand at midday the next day. Ended up saving $50 over the store I initially ordered from, and they carried the phone in stock which not a lot of stores at this price range do. Add to that the good customer service I experienced, and I'd recommend them highly. Will order from them again in future. Thanks!
    12 months ago