Sorted by date
Edited 10/06/2019
I found the staff helpful. My purchase arrived on time and was well packaged.
Consistently excellent service over many years.
Edited 20/05/2019
Good price and fast shipping
Everything was efficient and super fast delivery. The item (a lens) was well packaged.
Very happy with my online purchase and pickup from Expert Infotech. Good, timely communication and a great price!
Ease of ordering and payment, good pricing, quick delivery. The product itself (Olympus tough 4 camera) is worth the money. Clear pictures with vivid colours even in variable light conditions in the surf in the late afternoon.
Summary: If you buy a product and it has no defects then it's fine - if it has issues though their customer service is very dodgy. Bought a galaxy S8 in 2018 (new, NOT refurbished on website), but the box was already opened. When I asked about this they said it was for quality checking purposes which made me suspicious since I'd also bought my mother a S8+ a month earlier from Einfo which was unopened. Foolishly, I still bought the S8. After almost a year I had an issue where battery drained very fast after reaching ~25%. Got battery "replaced" under warranty (gave them my phone for a week), but after getting my phone back I had the same issue. At this point I couldn't trust them any longer so I went to another phone repair store who promptly replaced the battery right in front of me at a cost, and the issue has since been solved. When they opened up my phone, they said they were certain both the battery and the phone itself was not new. The battery looked worn down with dents everywhere, and the phone back cover itself had a lot of pasty glue which would only be there if it was refurbished. It's not nice having paid "new" prices for a refurbished phone. Einfo may be cheap yes, but you take a gamble when buying from them.
Excellent customer support, good website, fast delivery.
Edited 06/05/2019
good communication pre sale, very helpful. Happy with my purchase
Excellent customer service with great price. Thanks.
Edited 23/04/2019
Quick shipping!
Very quick delivery. Packed well. Works well
Edited 18/04/2019
Excellant service excellant price
Price style and effieciantcy
Prompt and hassle free delivery, product was as advertised. excellent shopping experience.
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