Bad customer service, I won't buy anything from them again. I bought a Motorola E4 back in February, delivery delayed, plus phone hasn't worked properly from the beginning. I had to send it back for a check up, they said they didn't find anything wrong, but I was without a phone for more than a week and not a loaned mobile phone was offered to me. Additionally, they wanted me to pay for the courier as well when my brand new phone was supposed to work perfectly from when I got it. Anyway, my phone has died suddenly just after 8 months.