Thank you so much to Big Brands Online Team - huge thankyou to Maree, I received EXCELLENT customer service from Maree. I ordered my stove on a Friday 11th Dec. 2020 and Maree organized pick up and placed new cooker with installer. I received a phone call on Friday afternoon from the Installer, with a booking date installation. My new cooker was installed today 14/12/2020 at 1pm and I am blown away with the Service. Not only was my Cooker installed but the old one was removed. So Happy. You guys ROCK. Have a Merry Christmas and a Safe New Year.