1.3 of 5 stars

Sorted by date
17/12/2019
C
Cmw139(1 review)
Torpdo 7 is an absolute joke purchased a kayak and after a month of excuses to its whereabouts I had to request a refund. Customer service is shocking would just tell me to call back in a couple days to see if it has arrived as no one could give me an eta. Will never buy from torpedo 7 again and will be letting everyone know not to buy from them.
22/10/2019
A
Aaron Weir(1 review)
Just look at the other reviews. People aren't exaggerating. Yes they might have cheaper products or really good sales. But the item you order is either incorrect, faulty or never turns up. Customer service will tell you it's not their fault and blame the logistical side. But this is obviously a super common issue. How a company like this is still allowed to operate is crazy. The only thing they're good at is taking the money out of your account.
10/10/2019
C
CCC(1 review)
Don't expect any support if things go wrong, this company has really gone downhill in a big way. Their "out" is to state that its not a manufacturing issue so therefore its not their problem. Taking my business elsewhere.
14/06/2019
i
iccilicus(1 review)
I don't recommend shopping with Torpedo7. I returned a faulty item (worth $250) six weeks ago. The fault was clearly established with the manufacturer before I returned it. Six weeks later, Torpedo7 have still not offered any resolution (refund, replacement, or repair) despite numerous follow-up emails. Buyer beware.
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Old reviews

Ratings older than 1 year are not included in the average rating.

05/03/2017
Edited 06/03/2017
m
markhellier(1 review)
Accurate stock levels, fast shipping and quality product, make Torpedo7 a good choice for outdoor activities
20/10/2015
Edited 21/10/2015
j
jcr66(2 reviews)
If items aren't in their store they want to charge the customer shipping fees to get it into the store. Don't bother going into the store, just shop online. Wiggle has free shipping.
29/06/2015
Edited 30/06/2015
j
jake1234(2 reviews)
Really helpful guys at my local Torpedo7! The cheapest place in town for most parts and they even fit most things for free! Top notch service and they know what they are doing. Highly recommended!
04/10/2013
S
Sez2011(1 review)
These idiots don't know how to run a business! Not only did they send the wrong product TWICE but have taken two weeks to give us a refund! What a joke! So we are out of pocket over $100 and it was their stuff up! Don't order from them they tell you it'll be done and nothing happens. I'm sick of ringing them and hearing that same stupid song whilst on hold! They are useless! Don't buy from Torpedo 7!