3.8 of 5 stars

Sorted by date
15/07/2019
S
Swagneto(3 reviews)
I ordered some RAM kits which were on a good deal at the time. Received quick correspondence that the item was now out of stock, but a back order of a few weeks was possible which I took the offer for. Changed my mind close to the due date and went with a different kit instead, they new kit showed up the next morning before I had even received tracking. Mike was amazingly helpful and very fast at responding to emails and queries. This company has earned my attention from their excellent service, will shop with them again.
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Old reviews

Ratings older than 1 year are not included in the average rating.

12/10/2018
1
1jibber(2 reviews)
First time purchasing through Aquila Tech. Very happy - they kept me in the loop as product was on back order. Excellent service and a great price.
25/09/2018
ioquatix(2 reviews)
These guys know their stuff, they provide great support and have generally have really good prices.
19/01/2018
Edited 20/01/2018
U
Unregistered72784e57(1 review)
Aquila seems to have either a borderline-comical understanding of consumer law, or a dodgy af willingness to ignore it. The ultrabook I bought there (after reading nothing but praise for the shop on PriceSpy) developed a crippling fault less than two years after purchase. Aquila claimed that the laptop was nevertheless of acceptable quality, and suggested I test this in the small claims court if I disagreed (which, with the aid of the Consumers' Institute, I am preparing to do). I've also notified the Commerce Commission of the shop's attitude toward consumer law. Aquila's prompt responses earn a star (because in fairness I could simply have been ignored) but I'll certainly be shopping elsewhere from now on.
23/03/2016
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samsamsam(1 review)
Excellent customer service. Very quick email replies - even out of working hours. Bought 3 Dell monitors and Mike informed me that one would be a longer wait so let me change my order to 2 monitors. Was also the best price I could find.
06/02/2016
t
trevrev(1 review)
Excellent company to deal with - kept me informed when a backorder was necessary and followed up to ensure I had received the item
26/01/2016
Edited 27/01/2016
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zimmmy7(7 reviews)
Bought a Dell ultrasharp 27 from Mike and Diane. My first email was responded to within minutes out of working hours and was very smooth sailing with timely updates and great support right untill I recieved the screen. The shipping was fast, cheapest prices by far and so far the screen has been light-years better than anything I have ever used. Would be buying again and don't hesitate to reccomend Aquila Technology.
19/01/2016
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Critme(1 review)
I bought Dell up2716d from Aquilatech, save nearly 400 +nzd compared with Dell official website, excellent customer service , fast reply and communication, shipping time cause a little bit delay ,finally item received, I am very happy to deal with Aquilatec again, highly recommend to all.
19/11/2015
a
alonsolicks(1 review)
great to deal with Aquila Technology. Fast, reliable, good communication and on top of that, they've got the best prices around.
12/11/2015
tamarillo(1 review)
great to deal with and easy smooth purchasing. prompt reply to emails and quick delivery. couriered my products the same day when screenshot payment via bank transfer was provided. also good communication when product was not in stock and couriered later at no extra cost. would happily recommend.
04/11/2015
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Hemp Bike(1 review)
I buy all my IT stuff from Aquila. Have done for years. Price is always good. Mike's service is always first class. I just email him what I want and he sends me the link. Saves me hunting round for it. I can't think of anything I've wanted he hasn't been able to supply. I just don't bother with anyone else. Despatch and Delivery are always prompt. Over the years I recall one warrantee claim and the claim process was hassle free. Save yourself time and money. Just use Aquila. That's what I do. I have no affiliation with Aquila other than as a happy customer.
18/10/2015
Edited 19/10/2015
B
BenEvolent1988(1 review)
Ordered an HP laptop adaptor for a good price. Excellent communication throughout and product was good.
11/10/2015
Edited 12/10/2015
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PondGoose(3 reviews)
Very prompt shipping, and shipping to Christchurch was very reasonably priced which makes a nice change. Communication excellent.
16/09/2015
j
jo007(1 review)
Really happy with the service here. I could have purchased from TradeMe for a similar price but decided to purchase here because of the good reviews and I wasn't disappointed. They kept in touch every step of the way of the transaction and shipping and I received my Rapoo V20 Mouse within a few days.
20/06/2011
Edited 29/04/2015
logantauranga(21 reviews)
Really quick. According to the tracking information on my parcel, my motherboard was picked up by the courier just SEVEN MINUTES after I sent Aquila an email.
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