The Warehouse

Whang EATHAN 145 A+

Purchased a Vodafone Smart phone advertised as 32GB of storage and 4G capable. I was then provided with an 8GB phone that was only 3G. They have not acknowledged the fact they have mislead me as a consumer and have not responded to me after bringing this up to their support team. Clearly no regard for the FTA or CGA

Do not use these clowns online or click and collect. I bought a TV on 25th October, It's now 18th November. No Idea where or when I'll see my TV, The only way you can communicate with them is through their facebook page, they won't answer telephone calls, sell products they don't have, and I'm having to go through my credit card company to try to get my money back.

Today18/4/21 noon , I had a experience like never before !.I purchased a mouse for my laptop, Keertl served me at the Albany Store Don McKinnon Drive , she explained how to set it up etc .I came back to the store as mouse was incompatible with the Laptop. Keertl spent considerable time working this out and serving customers in between ,her customer services was impeccable she went over and above her call of duty, I dont know her I am 74yr widow and my computer is my life , she saved my time and money . Please forward my gratitude to her and her manager. Amazing rapport she has. Raewyn Rankin 0212920943

Don’t buy technology/appliances from The Warehouse, Dargaville. There’s always issues with the stock!

Matamata store has always been very helpful to me Very nice staff and managers given me the fair prices on items on request on clearance Shaheed is an asset to the company as he has been very sufficient and kind

I did visit the Warehouse Hornby branch and asked at the service desk for it. First i had to give Mandy the product code then got told they dont have it which i understood but she could have offered to have a look at other branches and get it down for me which was not a big deal. She was also very rude and offended me as a customer. I do not recommend their service there.

THE WAREHOUSE - WESTGATE Me and my partner entered the warehouse recently to pick up a click and collect order. So my partner went to get her order and I went to go look around and kill time like anyone else would do. An hour had past and my partner gave up waiting to be served after multiple of the warehouse workers just stared at her. My partner then came to get me to tell me about the lousy service. On the way out we run in to my ex who obviously looked upset for some reason. I was then told by a warehouse worker that this was because of me this worker then continued to say not to come back to the warehouse as there is multiple other warehouses around. I know for a fact there is another warehouse in henderson but unless you are willing to pay for my gas to get there I don't see why I shouldn't be allowed back. I don't see why I shouldn't be allowed to shop at my local warehouse because one of their employees can't keep their personal life separate from work. Even months after this not only my partner but also my family receive dirty looks from the staff that work there. So in conclusion 1. Click and collect service is lousy 2. Mistreated for just browsing inside the store 3. Service is shit 4. Fix your shit asap