Got a got a second hand DVD player off trademe so went to Esquare to install my car DVD player. Removed the old factory Japanese one but instead of using the one I got from Trademe, Ended up buying a Sony DVD player, which is fine, I paid the money.
Took a few hours for the guy to install the DVD player. Dash leather got ripped. Did not complete the installation. Only after installing everything he told me that I would lose the function of my reverse camera if I use the new DVD player from them and if I want it back, I would need to buy their reverse cam for about 100 bucks (that is without the installation fees) and make appointment with other guy who installs the camera.
The guy could not complete the installation, he used some double sided tape to put the DVD player front panel back. And the box beneath the DVD player, he couldnt put it back properly so there is a big gap between the steering and the box. Cant open the lids properly.
Told me to come back again the following Saturday to complete the DVD and reverse camera installation. Went there. The guy who installs the camera was not there. So the DVD guy carried on competing the installation. Left my car for 2 hours. Came back. Told me that there is nothing that he could do.
So now what do I get? Spent almost a grand, got a DVD player which I found the same model with cheaper price else where, lost my GPS function, lost my reverse camera function, dash leather ripped off, ugly gap between the DVD player box and the gearbox.
Fking crappy service, irresponsible, waste of my time and money.
I will never go there again for DVD installation and dont recommend anyone for that.