Bought online gift cards that were supposed to be delivered within a week or two by email. Fast forward 2 months, and countless tries to contact their chat support, and being left on a single message saying they'll look into it, or 70% of the other times, left on READ. One staff replied said they'll handle it, and labelled my order as 'fulfilled' when the order was NOT DELIVERED. Asked for a refund, they viewed the message, but have not replied me for the past 2 weeks. Terrible chat support/customer service, not being able to follow up on an order from 2 months ago. As of writing, orders and support requests have still NOT been fulfilled.
Never ever buy from them unless you are 100% sure they have the item in stock and it is a good price. I hate to think how difficult they must be to deal with should you ever need to return something. Website listed an item as in stock, they didn't have it, didn't think to tell me until I asked. Waited 2 months and still nothing, asked for a refund which they provided but it took weeks to come through. I will never purchase from these guys again.
The worst Computer business in Auckland! Bought two RAMs cost four weeks for delivery, and I live in Albany, the same sub with Playtech. And both are dead RAM, they blame the courier damaged the RAM, okay then I ask for making a return and give me the new replacement, guess what, playtech stop response until I entered their store in Albany, and told me they don't have any stock for change, really?
Extremely helpful and friendly service. Always my first place check for new items.
Great customer service. Monitor arrived after a week or so. Knowledgeable staff and always reliable.
Absolutely abysmal help from the playtech team, monitor is currently 3 weeks late and counting. They have no intention in resolving my problem at all and have my no effort, I honestly don’t even know if I’m gonna get my monitor. Overnight shipping my ass.
Great to deal with! Prompt dispatch and they even followed up with an email to make sure all was well, e.g. had they dropped the ball and/or suggestions on how to make their service better. Very happy :)
This shop is located in New Zealand. Prices are shown in NZD.
Provides on-site installation support. See shop web site for info and any regional restrictions.
Full company name: TMC Computer Limited
Company registration number: 519930