Tech Crazy
techcrazy.co.nz/
- 14 years of experience in
- technology and repair, fast
- shipping with great service
This shop is located in New Zealand. Prices are shown in NZD.
2.3 of 5 stars
Sorted by date
24/01/2020
L
Lance(1 review)
I ordered 3 secondhand Google Wifi units from them. One of the three was faulty. They asked me to send it back, and I did. They offered to replace the item or refund a third of the amount I paid (plus postage). I opted for the refund, and I received it today. Thanks!
01/12/2019
M
Matt(1 review)
Terrible experience all the way through! From the get go they didn't have the phone I purchased in the correct color but offered a different color which was a shame but it is what it is. Then the phone broke and they refuse to repair it claiming water damage on a waterproof phone that was not subjected to anything near what the manufacturer described it was capable of. Just a comedy of excuses and misinformation, slow responses and general terrible service through emails too. I am headed to the small claims court now.
14/11/2019
J
John(2 reviews)
Very slow at resolving faulty items. Refurbished products are from different countries and don't work as should.
03/09/2019
D
David(1 review)
items on sale had different price on Sunday evening and Monday morning - I called to confirm and was told they’ll ring me shortly as some of the models were not displaying correctly on the website(showing at higher price). I called again after few hours and heard apologies as someone will let me know soon. No one ever did and today I heard that I’m welcome to make my purchases but as the sale ended yesterday it’s at much higher price. 2 stars for easy access to customer service, all calls answered quickly.
Sorted by date
Old reviews
Ratings older than 1 year are not included in the average rating.
19/12/2018
Like the style of this.Thanks stocking it!!!
Many thanks for fast delivery.
Appreciated.
Thank you
10/12/2018
Very friendly, unreal how quick the responses on my email inquiry's were as well (even on a Sunday). Pavneet has been most helpful and highly recommend. Purchsed Sunday night, delivered to me Tuesday
10/11/2018
d
dreamhoho(2 reviews)
just did order apple 30w usb c type adapter for fast charge and price was so cheap and they just sent it without apple box and it was faulty
just dont buy any product from techprice it can be good but i am pre sure it is 90% not a new product
27/10/2018
Overall very smooth experience. Exceptionally amazing customer service.
Highly recommended!
23/10/2018
Super fast dispatch and shipping with quality products.
05/10/2018
Tech Crazy’s service is excellent. This is the second phone I’ve bought from TC and both times its service has been great. Immediate delivery and good communication. Recommend.
13/09/2018
Edited 14/09/2018
I ordered my Device online. I live in a rural area, but it was in my Mailbox within 2 days. Great service
01/06/2018
Edited 01/08/2018
Excellent Service, great price and was more than accommodating for a difficult customer (me.) Will definitely shop here again
16/07/2018
J
Jadeobrien(1 review)
Quite a lot of miscommunication. On pricespy product said to be $1415. On the website it said the same. 3 days passed and I asked when it will arrive and for tracking number etc. The support team replied to my first email asking for the order number which I gave. 2 days later still no reply, so I emailed again with no reply so then messaged the Facebook page. The person there was lovely and said they will get on to it. Rang me later that day explaining there was a mix up and the product was actually a higher price, but they said they will still ship it to me at their expense (Which was lovely of them) because it was their fault the site hadn't been updated yet. I was told I'd be sent the tracking number that day. 2 days later still no tracking number so my partner called them and then later on that night it was finally sent to me. 2 days later the product has come, after lots of stress and anxiety. They helped as best they could but a bit more organisation and communication would highly benefit them. Can't say I'd shop here again for something of great value. Customer service was great but I can't say I overly enjoyed the whole experience.
18/06/2018
Edited 03/07/2018
Very Good service, great price on a good product, very fast, ordered Friday lunch time arrived first thing Monday morning.
20/06/2018
Edited 21/06/2018
fast response and very helpful with queries and calls