Categories
PriceSpy
Trade Tested
  • Fast delivery
  • Large assortment
  • Great service
Anonymous user
Anonymous user
Terrible
4 months ago
spent over $4000 on a kitset garage, delivery guys literally dumped it in the middle of the drive and dinged the corner of some sheets. The kit itself is crap, the instructions are appalling and contradict themselves, the photo on the website differs from the kit, the photo in the instructions are different again yet they're all the same model number. Measurements are wrong and the kit itself has to be adjusted to make it fit together. Screws supplied were for internal use only, the roller door was rolled the wrong way and even the hinges on the side door were preinstalled backwards. The measurements we were supplied for the base by tradetested staff were even wrong. Everything about it is absolute crap. I posted a review of the product on the trade tested website but they moderate them and won't approve negative reviews, they know the issues with the kit yet are still taking pre-orders for them. If we'd been able to read honest feedback on the product we'd have never bought this kit from them. We'll be reporting them to the Commerce Commission fo their misleading and dishonesty in the marketing of this product as they're just mucking us around in response to our complaints. We have supplied all the proof requested and the refuse to say what they'll do to rectify anything and just ask for even more proof to keep stalling. Stick with Bunnings...
C
Chas Foxall

1 review

Excellent
8 months ago
I would thoroughly recommend Trade tested . The service was superb. I ordered online and picked up the product at their Depot by Auckland Airport . The service person was on the ball he had record of my order and it was brought to my car within ten minutes . The greeting from the front counter was with a smile, courteous and informative. Unfortunately one of the struts broke on the product (an umbrella ) when I was erecting it for the first time at home . I dropped an email to the company and they offered to replace the product and deliver it to me . Service like this is exemplary and far better than I have ever received at Mitre 10 or Bunnings . I will be buying all my major home improvement tools etc from Trade Tested in future and will pass this on to fellow workers friends and relatives .Support our local companies ! Chas Foxall Meadowbank
Shopping experience rating
2.8OK
2 reviews

About the shop

Trade Tested

This shop is located in New Zealand. Prices are shown in NZD.

Payment options

  • Credit card
  • PayPal
  • Direct payment
  • Invoice
  • Installment
  • Prepayment
  • SMS payment
  • Cash on delivery
  • Bitcoin
  • Payment by phone bill

Company information

Full company name: TRADE TESTED LIMITED

Company registration number: 2431692