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Heathcote Appliances
  • Great Deals, Every Day
  • #1 in Service
  • NZ Owned and Operated
Anonymous user
Anonymous user
Terrible
3 months ago
Absolute clowns. Ordered a watch on 3rd of January. Received no dispatch email despite it being 'in stock'. I emailed them and received an apologetic phonecall assuring me it would be in on the 10th and dispatched. The 10th came and went- no watch, no contatct from Hethcotes. Contacted them again and they rang me telling me the 25th was the new date. The 25th came and went, no watch, no contact from Heathcotes. I contacted them again via email- no response. I rang them and was told they don't know where my watch is and they'd 'investigate'. After a 24 hour investigation, I was rung and left a voicemail that the 5th of February would 'probably' be the new date of dispatch. Of course, my credit card was charged the day of my purchase (with other merchants I have been charged on the day of dispatch). I hope that my watch does show up and that I haven't been had by a bunch of crooks. Will not recommend to anyone and will not purchase from them in the future.
Anonymous user
Anonymous user
Excellent
4 months ago
Exceptional customer service. Item I ordered delayed due to covid and overseas deliveries. They offered me the same item but with the attachment needed for the vacuum to make it for the cat and dog hair. Arrived in less than 24hrs on Christmas Eve. Would highly recommend.
Anonymous user
Anonymous user
Excellent
5 months ago
Very helpful staff and they have always givin us a good deal.
Excellent
6 months ago
good product, quick delivery, efficient friendly service
g
ggmiller1965

1 review

Excellent
a year ago
Great service, and nice people.
D
Dion

1 review

Good
a year ago
good service
R
RickNZ

1 review

Excellent
2 years ago
Ordered Thursday, dispatched Friday, arrived Monday at Rural Delivery in the South Island. Efficient dispatch, guys. Well wrapped. Sharp price.
a
ajhs3

1 review

Excellent
4 years ago
Great service and price! Very quick shipment and worked with me when I changed my delivery method to pick up. Recommend to everyone
Shopping experience rating
3.7Good
4 reviews

About the shop

Heathcote Appliances

This shop is located in New Zealand. Prices are shown in NZD.

Delivery options

  • Home delivery

Customer support

Provides telephone support. See shop web site for information.

Provides on-site installation support. See shop web site for info and any regional restrictions.

www.heathcotes.co.nz

Company information

Full company name: HEATHCOTE APPLIANCES LIMITED

Company registration number: 175204