600k+ in stock local warehouse
Fast delivery
Google top reviewed retailer

https://www.mightyape.co.nz

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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Mighty Ape (7.61)
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  • Perfect
    28 days ago
    Great, consistent service.
    Delivery is prompt, items are always packaged thoroughly.
    Customer support is rapid and helpful in solving a variety of issues.
    Can fetch things at great prices if you keep an eye on price drops.
    Highly recommended.
  • Very good
    1 month ago
    Updated: 1 month ago
    Not always the best prices, but their shipping is speedy, and the site is well designed - only really needing more search and category options to break down and view only what I want. Their support staff are friendly and helpful, with every problem I've ever had always being resolved to my satisfaction.
  • Thanks for the feedback! I'm glad to hear you've found our support team to be up to scratch, and I hope we can continue to be of great service. I've also passed along your suggestions and hopefully we can continue to improve on our site and the experience we offer :)

  • Perfect
    1 month ago
    Super fast delivery. Excellent help staff, any issues have always been resolved.
  • Excellent
    1 month ago
    I enjoy shopping with Mighty Ape. The web store is friendly. Products have plenty of information and reviews are common. The availability of products and expected-delivery are all prominently stated. My most recent order was a pre-order, and I received explicit status emails through to shipment. Prices are competitive. I would choose Mighty Ape even if I had to pay a bit more because I trust them.
  • Perfect
    2 months ago
    Fast, efficient and friendly service! Their price-match feature is the best!
  • Excellent
    2 months ago
    Prompt service good experience so far. Look forward to more transactions
  • Perfect
    2 months ago
    Great to deal with, pickup from Albany is super fast.
  • Very good
    2 months ago
    Always have a good experience when shopping Mighty Ape. Often find their prices competitive and never had a complaint with delivery or product.

    recommended
  • Good
    2 months ago
    These guys have usually appeared in the top 4 cheapest places for the things I've bought. I've purchsed 6 items from them, all of them matching what is advertised online. Their automatic email system is one of the best I've seen, giving prompt and updated info. There have been times where I've needed to contact their support, and it's been slower than I'd like, but I'd still consider them a place to buy with no hesitation.
  • Perfect
    2 months ago
    I live reasonably close to Mighty Ape so tend to pick up my orders. I find their system works pretty well. I order as a pick up, they send me an email when its ready to pick up, I drop in and 5-10 minutes later (depending upon how busy they are), I have what I ordered.

    Never had an issue with them and like others here I have bought a few things from them over the years.

    they aren't always the cheapest but they are similar to the JB's and the WH's and they are reputable in my opinion (and they have a physical location you can access which I thinks important).
  • Perfect
    2 months ago
    fast
  • Very good
    2 months ago
    Have bought lots of stuff from these guys over the years, never had any problems. Shipping is pretty consistent which is always nice.
  • Acceptable
    2 months ago
    Ordered items all tagged as in stock on a Friday and paid for Saturday delivery. Then, without being notified, one major component was split for delivery at a later date due to being on back order thus making Saturday delivery meaningless...I feel I did not receive the service I have paid for.
  • Terrible
    2 months ago
    Updated: 2 months ago
    Prices are ridiculous and can't be justified. Look at these guy on PriceSpy - 9 times out of 10 they're either the most expensive retailer or in the top four most expensive. Their price match policy is awful too. It'll take more than 24 hours to get a reply, and it's usually a no for some obscure reason ("It's on sale", "It looks parallel imported", "They have a physical store as well"). Even if the non-sale price at the other retailer is significantly below the Mighty Ape price, they won't even match that because of the sale price.

    Their rewards program - banana points? - is terrible too. It's like FlyBuys but without anything useful or good. You basically save up to buy utter tat you get free with other stuff. V Bottle Opener Keyring? I get that free every time I buy a can of V at the dairy. I have six of them, and they want 2000 banana points for it. Trashy wall art featuring a trite quote about love? Starting at 10000. And hold me back - I feel like I really need to spend 2000 banana points on a plastic plane toothpaste tube holder.

    It's around 20c spend per banana point. That means that to get the "Plane Toothpaste Holder (Blue)" you have to spend $425. The iPad mini 3 screen protector from Belkin is 20000 points - that's $4250 of spending for a $20 screen protector. And it's not even the latest version of the iPad mini either. You could buy SIX actual iPad Mini 4 128gb (or 5 if it's from Mighty Ape because they're charging $150 more than everyone else) for the effective purchase price of this one packet of screen protectors from Mighty Ape. So it looks like banana points rewards are actually Mighty Ape's garbage repository for stuff they know they'll never sell.

    RMA process is awful. They have no DOA policy, so if you receive a faulty product then they'll send it away for testing for an unknown period of time. They take forever to respond to emails about anything. Their prices are about 20-25% more than their competitors, and they provide a much lower level of service. The one and only advantage is that they can deliver the same day, and they sell one or two brands that no-one else does. But that rapidly pales into insignificance when you appreciate just how bad the entire experience - excluding fast delivery - is.

    Only ever buy from them on sale because otherwise you're asking for it. And only ever buy products where you can deal with the manufacturer directly for warranty purposes, or which don't require a warranty, because Mighty Ape are the epitome of a lazy company creaming off the top from people who don't know better. You pay a premium, but you don't get the service.
  • Perfect
    5 months ago
    Bough monitor, chair, gadgets. Lots of things. One thing that always impresses me is the delivery - usually next day. Once when it wasn't I asked what was happening it arrived next day and I got a free delivery voucher :) What I love about mightape is the range of things they have and that you can get vouchers from credit card points.
  • Terrible
    6 months ago
    Review for a purchase couple of years back, bought a monitor, turned out to be faulty. The support team told me I can't return it for warranty because I don't have the original packaging and items with it. This was a clear breach of the consumer's guarantee act. Never buy from these guys if you expect them to honor your consumer rights.
  • Perfect
    6 months ago
    Updated: 6 months ago
    Purchased PC components from Mighty Ape dozens of times over the past few years as they have the fastest shipping and competitive prices (they have a great price match request mechanism which has often gotten me something for the best price on PriceSpy), and free shipping with Prime Ape. Have never had any issues with their customer service, for example received a PC case from MA with damage from being dropped, after I contacted their customer service they promptly arranged for a courier pickup and sent a replacement which I had 2 days after receiving the first one. Only Playtech and Computer Lounge can compete with the level of service from MA. Very, very satisfied and will continue using Mighty Ape as my first preference.
  • Excellent
    7 months ago
    Great service with fast shipping. Ordered a few games, supplements and electronics. Had an issue with a router, called up, they sent a courier for pickup and replaced it under warranty at no extra shipping costs. That was the highlight for me.
    They also have amazing level and variety stock when it comes to games. And when on sale, they have the cheapest prices as well.
  • Poor
    10 months ago
    Updated: 10 months ago
    I only give 3 stars because I did receive most of my money back (sans a couple of dollars,) although my $20 dollar voucher has now been totally wasted. I ordered a replacement hard drive for my computer and it arrived resting flat on the bottom of a relatively flimsy box with the inadequate packing material just stuffed on top. Packing and sending a hard drive in this fashion is the epitome of stupidity and indicates that Mighty Ape should stay out of markets which are beyond their level of competence.
  • Very good
    10 months ago
    Loved it. Got my items within a couple of days; all in good condition and well-packaged. Customer service responded fairly quickly as well.
  • Good
    10 months ago
    Same day delivery those awesome lollies to my workplace~~~and helped me hide them under my desk~~~amazing service~~~
  • Good
    11 months ago
    Pickup service works really good. I have purchased many times. it was only once that website said 3 to 6 days,but took them 2 weeks to order the product in from their supplier.
  • 2017-01-21 - One year ago. User reviews before this time are not included in the rating.

  • Barely acceptable
    1 year ago
    ordered something for same day shipping at like 11am on a tuesday.

    received it friday night, after having to pay for re delivery.
  • Perfect
    1 year ago
    Ordered two products from the so far - one was ~$200 headphones and the other one - $740 graphics card.

    In both cases the items were delivered the same day (I chose "same day delivery for just a few $$ extra), were nicely packed, in sealed boxes - unopened and of course unused.

    Not sure how they do if I need to make warranty claim, but both items work fine so far, so I am extremely happy overall.
  • Excellent
    1 year ago
    One of the best online stores I have dealt with, it's a shame they don't have a fully fledged store though. Delivery is always prompt for in stock items, haven't really had a problem with any of my orders except one time I ordered some yam yams but it was already expired but they quickly refunded me so that was good. Items are a bit overpriced here, well not really overpriced just mainly sold at retail value which most online stores avoid doing nowadays so hardly competitive. Even though prices may be a bit higher, they do offer the biggest range of products and are always reliable to deal with and I've spent thousands on hundreds of orders and will continue spending more. Ordering items from their supplier is a bit slow though compared to other online retailers...
    Although being a fairly big customer (IMO) they don' really offer more or provide a better service like you'd get from other companies, they treat everyone equal which isn't a bad thing but something you wouldn't expect normally. Their customer service response time is quite slow and they don't really have any power to do anything! Seems like only the product managers have power to do things and they take ages to respond or do anything. Takes 1-2 days for a price match request and by that time a sale might already be over elsewhere so they do lose a bit of sales from me that way.
  • Terrible
    1 year ago
    Updated: 1 year ago
    Pre-ordered the limited edition Nintendo 2ds with Pokemon sun, waited patiently for release day and awesome.. it arrived at my door on 1st December as promised!

    The only problem being it was very poorly packed and had a crushed box, shattered screen, cracked casing and to be honest looked like someone had driven over it with a car.

    The disappointment is real... i feel like i got a lump of charcoal on xmas morning.

    Now while this is not totally mighty apes fault (the courier is probably at fault as well) the packaging on Mighty Apes part was very below par for an electronic device (an A3 sized non-padded bag, with the device tossed in there to move about willy nilly with a loose bit of card wrapped around it) maybe they thought it was a Tshirt they were sending?

    And i am now left with the prospect of waiting weeks for a now totally sold out item to come back in stock.... and hopefully (if they can even track one down) then that will be shipped to me in one piece.

    edit: Mighty Ape gave me $15 store credit & a free shipping code after several emails which is a nice gesture but doesn't really improve my situation.

    edit: Mighty Ape sourced a replacement unit within a few days but wont send it until the damaged one arrives back which is a bit frustrating given i am not a new customer... the return courier will take at least a week as i have to wait for the return shipping bag to arrive from mighty ape in the first instance, and then the standard priority return parcel to make its way back to them. The saga continues....

    edit: 18 days later i have the replacement unit (packaged the same as the first unit, so nothing was learned by mighty ape by this ordeal, i had even sent it back to them in a nice rigid box with padding which they could have just re-used)

    edit: My last update to this is that i must have the worst luck because the L trigger on the replacement is faulty... but I am just over it at this point, not interested in waiting another 18+ days to get another replacement.
  • Good
    1 year ago
    Response speed - average
    Customer communication - normal
    Service provided - very poor

    Have used MA for years and their service is always above par compared to other similar businesses. Lost few marks though from me when I had a incident. It wasn't a minor incident as it happened on the same problem, they didn't give a clear explanation what went wrong/hiding from me, and they didn't compensate for this issue after it was all their fault.

    First major incident: I received the wrong item and then it happened again on the same order without an explanation. I didn't mind the first item not being the correct model I ordered as return and exchange was available, but I'm really displeased and annoyed that the second time the item came was also the first mistake again so I received the wrong items twice.

    I made it clear in the email what I originally ordered for. I waited over a week (queens birthday was coming, so my delivery was going to be delayed during the public holiday/weekends) till I can build my PC. I was really agitated as the item was in stock but there was no explanation why I kept getting sent the wrong item. It took over two weeks till I got the correct item, with no explanation or compensation from MA.
  • Perfect
    1 year ago
    I have bought a few items from Mighty Ape and I have always had excellent service. On time I had a faulty product which I had bought with a gift voucher and they offered a full refund to my eftpos card since they didn't have anymore in stock.

    Will Buy from them again
  • Very good
    1 year ago
    Shipping was fast, and they have a check to make sure they have the right details.

    Trying to contact them took a bit too much trouble, as I tried to call them back to check details of my order and I couldn't get a response for a whole day. Maybe lack of staff? That's the only bad thing. Great pricing, and the package came with chocolate in it!
  • Excellent
    1 year ago
    Super fast shipping, very helpful staff and they generally have whatever you want. Could not recommend enough.
  • Very good
    1 year ago
    Purchased a case, paid for same delivery and all came as expected. Deducting a couple of points just due to a lack of communication in regards to order processing and delivery.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Extremely happy with this company made payment at 10pm and showed up within 8am next day, extremely fast processing order arrived within 24Hrs to Tauranga and an added bonus they sent me a discount voucher for next order, Im already looking at another fan from them :)
  • Perfect
    1 year ago
    Easy buying process, I got updated on my order status regularly via email. Insanely fast shipping too!
    Would recommend MightyApe to others :)
  • 2 years ago
    Updated: 2 years ago
    This user review is under investigation
  • Perfect
    2 years ago
    Brought a watercooler of Mighty on special - i saved money, their website is easy to use and overnight deliver make them an excellent place to get a deal.
  • Perfect
    2 years ago
    If you use many devices at home, this is the way to go. Really appreciate it having this router as it solved all of my slow in home streaming. Would love to trade with mighty ape again, fast and excellent
  • Excellent
    2 years ago
    I shop with these guys most the time and every time when i do shop with them i never have any issues at all they have good customer service and getting your games books etc the next day or the same day is all ways a bonus in my books keep up the good work mightyape
  • Excellent
    2 years ago
    Have used on multiple occasions and never had an issue.

    Easy and clear ordering and delivery has always arrived next day. Good customer service, I once had to cancel my order and my request to do so was responded to within a day and easily done.

    Only set back is comparative price to other places which sometimes can be a bit high. But if you find something here for a price you want then you should have no hesitation ordering from Mighty Ape.
  • Perfect
    2 years ago
    Mightyape really are awesome. Here's why; they've done so many extra requests for me over the years, like draw funny ape pictures on the delivery box and just recently they gave me a 20 dollar refund difference, after I purchased something at a higher price the day before they reduced the price on the same item.

    I've never had any complaints about Mightyape and I've been dealing with them since 2008. Their customer support is awesome and they do everything to please their customers.. and thats really what a retailer should be about!

    Good on ya Mightyape!
  • Terrible
    2 years ago
    I feel really sick of this company. I placed a pickup order on their website on one Corsair RM850 power supply, when their website displayed 3 units available at the time. No contact ever apart from initial order receiving email. So after 2 working days with no further contact, I called them instead of waiting for their second Email. I was then told they had no stock and I have to wait for 6 weeks. This is not the first time I met they have no stock actually but display qty on their website. You can consider to buy games or toys from them, but being honest, their prices suck.
    I can purchase the LEGO from warehouse at cheaper price, even comparing with their special offer. This company is not good at computer business at all.
    Most of their products are at supplier place and you have to wait 2-4 weeks or maybe even longer, but I can get from other places on the next day or even the same day. And their funny PC specification looks very dodgy.
    I won't buy anything from them any more even when they do special again and again, because they like to do special on products without stock.
  • Good
    3 years ago
    I've only used a couple of times. Unfortunately they misrepresent their stock at times, always pays to ask first I guess. The few times I've made a purchase things went smoothly.
  • Good
    3 years ago
    Updated: 3 years ago
    Made a few mistakes with my orders and struggle with overnight delivery at times however customer service is excellent and very helpful. After having the wrong item sent they sorted everything out very well
  • Perfect
    3 years ago
    Excellent price, fast delivery. well packaged. quality products
  • Poor
    3 years ago
    Updated: 3 years ago
    I ordered an item from Mighty Ape Nov 3rd which, at the time, was "In stock and with a New Zealand supplier". Turns out that was a mistake, and Mighty Ape had then ordered the item from Taiwan without any attempt to notify me . So while I've been left dangling thinking my order is bound to turn up soon-ish, other opportunities have disappeared, and I can't even get this new gaming rig off the ground. I give Mighty Ape two stars because at least the staff are polite on the phone

    ps, To be fair, though, this rig weighs 29 Kgs. I can barely get it off the ground anyway...

    Update: Playtech has in stock the higher spec version of the DDR4 kit I ordered from Mighty Ape, albeit at a much higher price. I cancelled my order and requested a refund. I have to say Mighty Ape was expeditious on that matter. I give them another star.
  • Very Poor
    3 years ago
    WARNING! Stating they have 3 left in stock does NOT mean anything, It is sales BS and I found out the hard way.
    I even have the email confirming they have in stock !.
    BTW they still say they have this product and I have had the manager there emailing me that they can't get these thing anymore, 6 months later the store still says they have them. Have contacted the company in Europe and they didn't even know they had been dropped. I was goig to give MA 3 stars for their communication and refund but they are still taking your money and getting interest on it for weeks while you wait and wait and wait. Once bitten, Twice shy. I will pay more now to someone else, so be it.
  • Perfect
    3 years ago
    Been using Mighty Ape for years now, have always had great customer service and fast shipping. For my recent purchase they even price matched several computer components, saving me the hassle of signing up at a bunch of different retailers.
  • Excellent
    3 years ago
    Updated: 3 years ago
    I recently ordered a pair of Razer Electra gaming headphones from Mighty Ape. I found their service to be exemplary. Excellent prices aside, they have fast order processing, secure packing for shipping and lightning fast delivery. If you are seeking a hassle-free online purchase, you can't go wrong with Might Ape.
  • Excellent
    3 years ago
    Fasting shipping, ok prices and email updates.
  • Perfect
    3 years ago
    Consistently punctual delivery. I'm always really impressed with how quick my orders arrive. Easy to use website, low prices, excellent range.
  • Very good
    3 years ago
    Good service though the shipping is not the fastest, overall a reliable supplier.