3.8 of 5 stars

Sorted by date
21/07/2019
    Easy to order
    10/07/2019
      Easy to pay.
      08/04/2019
      Edited 23/04/2019
        The online service is extremely slow. I placed an order on 3 April and received verification the same day. The order has still not arrived on 8 April. Other online stores provide an overnight service where delivery is made the following day or the day after. Photo Warehouse is among the slowest I have encountered. The shipping cost is slightly less than competitor stores but the delivery delay offsets this. I won't be purchasing online from Photo Warehouse again.
        12/03/2019
          Prompt, friendly and efficient service...thank you Ben! Was kept informed every inch of the way!
          10/03/2019
            J
            Joe(1 review)
            Bought one of NZ's first Canon EOS R cameras from this store. I soon discovered that my $15k set of manual lenses (Nikon mount zeiss ZF primeswith EOS adaptors) were not compatible with this camera. I drove back into store (I live an hour drive away) and they arrogantly asked me to go away and try again and contact canon directly. I did. By the time I came back to return my useless camera after 10 days they would not give me a refund so I sold it on trademe and lost over $1000. I spend a lot on camera equipment but will not go to this store again.
            12/02/2019
            Edited 22/02/2019
              Great fast friendly service, ordered the product yesterday, received it today. Thanks a million Photo Warehouse.
              18/02/2019
                great service. Origional item NA, however they found and sent a replacement . see new rating
                31/10/2018
                  User friendly WEB site. Sales staff gave advice re. products over the phone whilst I was ordering on their WEB site.
                  Sorted by date
                  Old reviews

                  Ratings older than 1 year are not included in the average rating.

                  31/08/2018
                  Edited 10/09/2018
                    Staff were very helpful and efficient
                    02/07/2018
                      Very helpful and informative. The communication was great my package arrived packed very well. I would recommend to anyone wanting a fast no hassle very professional service. Thanks guys. A ++++
                      04/06/2018
                      Edited 19/06/2018
                        One of the fastest online order systems ive seen
                        07/03/2016
                          W
                          Wrathologies(1 review)
                          Excellent service from the Christchurch branch. I phoned to check availability and they readily put the camera on one side until I could collect.
                          14/10/2015
                            b
                            bitingfish01(2 reviews)
                            Excellent customer service. Keep it up. Wellington branch
                            18/05/2015
                              1
                              1jibber(2 reviews)
                              Excellent service and help from staff at Christchurch shop. Overnight shipping, very happy with camera.
                              06/08/2012
                                m
                                mike_bails(1 review)
                                I went into the Wellington store and was expertly helped in buying my first DLSR. Great customer service and product knowledge!
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