The online service is extremely slow. I placed an order on 3 April and received verification the same day. The order has still not arrived on 8 April. Other online stores provide an overnight service where delivery is made the following day or the day after. Photo Warehouse is among the slowest I have encountered. The shipping cost is slightly less than competitor stores but the delivery delay offsets this. I won't be purchasing online from Photo Warehouse again.
Prompt, friendly and efficient service...thank you Ben! Was kept informed every inch of the way!
Bought one of NZ's first Canon EOS R cameras from this store. I soon discovered that my $15k set of manual lenses (Nikon mount zeiss ZF primeswith EOS adaptors) were not compatible with this camera. I drove back into store (I live an hour drive away) and they arrogantly asked me to go away and try again and contact canon directly. I did. By the time I came back to return my useless camera after 10 days they would not give me a refund so I sold it on trademe and lost over $1000. I spend a lot on camera equipment but will not go to this store again.
Great fast friendly service, ordered the product yesterday, received it today. Thanks a million Photo Warehouse.
great service. Origional item NA, however they found and sent a replacement . see new rating
User friendly WEB site. Sales staff gave advice re. products over the phone whilst I was ordering on their WEB site.
Staff were very helpful and efficient
Very helpful and informative. The communication was great my package arrived packed very well. I would recommend to anyone wanting a fast no hassle very professional service. Thanks guys. A ++++
One of the fastest online order systems ive seen
Sorted by date
Ratings older than 1 year are not included in the average rating.
Excellent service from the Christchurch branch. I phoned to check availability and they readily put the camera on one side until I could collect.
Excellent customer service. Keep it up. Wellington branch
Excellent service and help from staff at Christchurch shop. Overnight shipping, very happy with camera.
I went into the Wellington store and was expertly helped in buying my first DLSR. Great customer service and product knowledge!
Camera is ok, but seems to have problem with shuuter, will check with you.
Fantastic service, very helpful and informative regarding my purchase. Received item with two day's of payment.