4.8 / 5
(124 reviews)
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Old reviews

Ratings older than 1 year are not included in the average rating.

Excellent service when I bought an SSD the other day. Shipped the same day as I ordered.
Ordered a laptop on friday and arrived on monday.
Edited 22/03/2018
2013: Very quick delivery of a motherboard, with competitive price, recommended! 2018: I ordered an SSD at 7pm, they received my payment at 9am the next day, and the SSD got to me (in Wellington) at 2pm. ONLY 19 HOURS! HOLY SHIT FAST!
Edited 22/02/2018
Excellent service. I've had many transactions with Paradigm PCs and they have always been incredibly helpful and fast. I would recommend them to everyone.
Edited 04/12/2017
Excellent service, Bought a power supply 1 year ago and it toasted itself a couple weeks ago, got in touch with pp while the warranty was still in tact and they were very fast and reliable to get a refund (there was no more in stock) in place straight away, regardless of my late night emails. They even paid the courier cost to send it back to the supplier. Always free shipping A perfect 10 out of 10 for me, only one suggestion: The site layout could be a little more user friendly as it seems rather difficult to order items and there doesn't seem to be any hint of a graphical theme. Regardless the cheap pricing and instantaneous service well made up for it.
Edited 29/07/2017
Bought a Linksys LGS318 switch around MAY-2017 and it work well for several months and then developed a problem with one of the 1Gbit combo ports. While I have ordered from these guys before and had no problems, I'd never had a fault with any equipment purchased from them before. This is the part we all fear.. the after sales support. ...I didn't have to worry. Paradigm PCs was quick to identify fault would come under warranty and arranged for the device to be 'serviced' via RMA by their supplier. I shipped** the device to the supplier and the device was replaced under warranty and returned. Paradigm PCs provided status updates/info via email throughout the process and it all ran like clockwork in under two weeks. So, based on my one experience of after sales support I am more inclined to purchase major items without having to worry about after sales support. Note - ** I didn't ask about the cost(who pays) of sending the switch to the supplier and just paid the $13.00 myself. What's $13.00 amongst friends. :-)
Good service, fast shipping and if there is a problem he will go out of the way to get it resolved. thanks for sorting out the issues with ASUS
Edited 25/03/2017
I have only had perfect product and service from Paradigm PC's. They are totally reliable and fast and always one of the cheaper trustworthy suppliers. Would be a perfect rating if I could pay with credit card without 3% penalty, I use their direct credit option only. And they do include freight in the price!
Edited 15/02/2017
Fantastic service and quick delivery. Had the lowest price for my monitor as well!
Edited 09/02/2017
Fantastic after sales service. Just like it should be. Issues sorted with out fuss. Would recommend and use again.
Very good. Fast delivery. Email updates of any order developments. Friendly and helpful at all stages. Everything was in good order and exacly as they said it would be.
Edited 19/10/2016
Very good store have purchased a few large items like mid tower cases and service has generally been good. They live up to their fast shipping claim and it's also free :)
Great response time to orders. Superb customer service. Ordering and payment was easy. The delivery is great, with the shipping price included it makes Paradigm PCs a go to for my parts purchases.
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