4.2 of 5 stars
Sorted by date
19/06/2019
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Lighthunter(1 review)
Great online shop! Best deal! Friendly customer service and very fast delivery! Highly recommended!
16/06/2019
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Artur(1 review)
ordered a galaxy s10plus and a galaxy watch. Quick delivery, perfect condition, good service and very good price
15/06/2019
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Lisa(1 review)
Excellent service, speedy delivery. Great phone good price
15/06/2019
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Bob Pullein(1 review)
Bought an Olympus EM1 MK2 extremely competitive price, shipped as described and arrived within 5 working days (to rural address), well packaged and no issues. Very pleased with the deal.
04/06/2019
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August(1 review)
Mixed feelings. I bought an iPhone 8 Plus $150NZ below median RRP. Happy about that. Also happy about my iPhone, as it fits seamlessly in my Apple environment. However, shipping was a bit of an issue. Whilst their website states delivery in 1-3 working days, it took 11 calendar days for me to lay hands on my new gadget. Fairness requires to mention that there were a failed Saturday's delivery, two weekends and a public holiday. Yet, ordering on a Friday afternoon, delivery was expected the Wednesday afterwards.
Reply by Supero:2019-06-04
The item was shipped expedited, expedited shipping is 2-4 working days. If the courier is unable to reach you for delivery then it will delay the process which is out of our control.
02/06/2019
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aucklandfish(3 reviews)
Was happy with this store and made my 3rd purchase Aug 2018. While the tablet wasn't start right after an official update in Nov 2018. Tried to use the online contact and called them for at least 5 times during the whole Christmas period but got no reply, no answer at all. Finanlly tried email again and lucky enough it works. Then step by step, took several weeks to get a repair form to fill in. Had to buy another device to use during the long endless waiting. Will probably change this rating if it solved anyway.Im still waiting.....Not happy experience.
Reply by Supero:2019-06-04
Where there is a warranty claim we always reply and deal with it efficiently.
I checked the emails, it pays to tell the truth. I am tempted to upload the email exchange here just to point this out. As it is always easy to place negative feedback when you dont get your way.
22/05/2019
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Nicnz91(1 review)
Excellent, trustworthy store. Items shipped promptly with zero issues. Competitively priced. I have bought from here a number of times already and will be back.
22/05/2019
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Dirty_hound(4 reviews)
Purchased the Sony A7mkIII camera and I'm really impressed and enjoying massive performance over the A6000. Item was shipped and arrived within 3 days via DHL international. Very happy with my purchase through Supero
17/05/2019
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John Thomson(1 review)
Bought a Samsung S9+, great phone cannot recommend it enough. As for Supero's service I found that they where very responsive to questions, they also shipped and dispatched within the required timeframe. I highly recommend this shop and I will be using them again!
08/05/2019
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Der_Golem(1 review)
Bought a Samyang Tilt/shift lens from Supero - it's an expensive item and I did it with some trepidation that turned out to be unfounded. The price was far below the local pricing, while the service and communication were excellent. The lens is pretty good too.
07/05/2019
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Carhn(1 review)
Huawei Mate 20 X. I was a little nervous buying this online, but after very prompt return emails, and after requesting a phone call from Supero staff, I received that call with in the hour, so to speak to a fellow kiwi, in New Zealand, put my mind at rest. Super fast courier, I placed my order on a Tuesday morning, paid via paypal. I recieved the phone on the Friday afternoon! I am very impressed with the service and no doubt will be using Supero again in the future. I can recommend this company to anybody. Cheers 😎
03/05/2019
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Violyn(1 review)
I received the goods as ordered and communication was excellent following the goods as they were shipped to New Zealand. I recommend this site and company.
03/05/2019
(1 review)
Ordered my OnePlus 6 through Supero and had an amazing experience. They were easy to talk to, very fast to send the phone and all the accessories.
And the phone is just amazing!
16/04/2019
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Happy Chappy(1 review)
Bought my LG G7+ mobile phone from Supero recently. I am very impressed by Damian's on-time and fast communication where the right expectation was set. The phone arrived within a week of ordering and I am very happy with it. Keep up the good work Supero!
Sorted by date
Old reviews
Ratings older than 1 year are not included in the average rating.
16/05/2016
Edited 16/05/2019
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maxqnz(4 reviews)
My positive impression of supero started even before I bought from them. I received VERY prompt, informative replies to email queries I made about the phone I was thinking of buying. The commitment to pre-sales service convinced me to buy from them and after my phone arrived this morning, I've been very happy with the all aspects of the transaction. Especially the speed of the delivery. I bought on Thursday and it was here on Monday, no complaints possible about that sort of service.
I've just bought from Supero again, two phones again, and once again, everything was fine. I like the additional shipping options now, it was nice to be able to choose the $10 option for each phone and save some money that way.