Ratings older than 1 year are not included in the average rating.
I had a problem with the hard drive on my Apple iMac. Yoobee fixed the problem very quickly and at a reasonable price. A few weeks later I downloaded the latest operating system and the computer crashed again. You spent several days checking the hard drive and found it working perfectly, but it would not accept the new operating system.The reinstalled the previous OS and my iMac is again working perfectly. This was service above and beyond the call of duty and performed free of charge.
I ordered my iPad here, they quoted 1 to 2 weeks, but I was very please when it arrived in only 3 days. They were very helpful.