4.2 / 5
(17 reviews)
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The best service and the BEST PRICE! I purchased some Sony ANC headphones from Cool Mobile for the cheapest price I could find, by a mile! Whats more is the super fast delivery speed. I ordered on a Thursday and I received the headphones on the Saturday. They are located in AKL and I'm in WLG. This was even while we are in Covid-19 lockdown. (these are classed as essential for study/work) SO FAST! Seriously, this company is amazing. Thank you so much!
Ultra fast delivery at a great price with great communication. Will do business again no worries. Cheers
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Old reviews

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I rarely give high ratings but in this case it's well deserved. I wanted a Canon G7X II, lowest price was at Cool Mobile. It was so low compared to other shops that I thought it would be parallel import, with a possibly opened box to swap charger cable. I also wondered where, in case of parallel import, I'd got for warranty. So I sent an email with my questions and got a quick reply back explaining it was *not* parallel import, all brand new, unopened box etc. I told them that was awesome and they'd see my order soon. The very next day I wanted to actually place the order but by then the price had gone up $30. I emailed them again and was told that yes, price of the camera had gone up but I could still get the camera for the price that it was listed for when I sent them my first email. I was given clear payment instructions, made the payment and a few hours later got the confirmation that they had received my payment and already shipped the camera. That was yesterday. They are in Auckland, I am in Christchurch. I received the camera today. It was very well packed and indeed brand new and unopened. So low price, good communication, quick delivery, good packaging and they keep their promise. HIGHLY recommended seller.
Edited 25/01/2018
I ordered some BOSE QUIETCOMFORT 25 HEADPHONES FOR ANDROID DEVICES. I got them for a very good price. They came very quickly and I was kept informed of progress by automated e-mails from CoolMobile. I can't fault this service. Thank you CoolMobile. :)
Although it provided a price can touched my heart, I have to say it is a terrible. I purchased a sony ps4 pro with broken HDMI output and no label of warranty. After I delivery it back, they told me that the device was no problem. I can't image it is "brand new". I hope they can fix it, but they insist I'd better choose refund. Now, they sold this device to other people without format system, someone used my sony account. I'm so angry and I will never buy something online in NZ!
Edited 01/12/2017
Good price over this site but the service is terrible. bought a silicon case for my iphone 6 they gave me a leather case instead. i try to communicate with them over this but until now i dont have any reply. i dont know why these people are giving good feedbacks. buy on retail shops its better.
Ordered a phone on the Sunday arrived Tuesday Packaging was in good condition and sealed Good e-mail communication throughout as they needed my ID so they threw in a couple of cases for my trouble. Phones are in good working order
Edited 16/09/2016
Excellent product and service! I bought s7 from them with lowest price and they also gave me screen protector and case for free! Person who served me was really friendly and have knowlegde about what they are selling. I would definitely buying another products from them again.
Purchased an alcatel one touch idol mini from Cool Mobile, turns out it wouldn't work on telecom. once this became known the team at Cool Mobile instantly got in touch with me and offered me 3 options: A) if i was a skinny customer then shiping would continue, B) if i wanted an exchange for a similar price phone they were happy to do this for me or C) a full refund of my money. Option was chosen and my refund was processed and back in my account 2 days later due to the difference in banks. very happy would do business again in a second :) thanks guys
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