While browsing the local NZ shops for a flashlight for a birthday present I found this guys.
The price was good (on pair with US + delivery + etc) so I left the web page opened and the next day I call them to ask about the flashlight and confirm they indeed have it in stock since the birthday was coming soon.

They said they did not have it in stock in their Auckland showroom but could order one and get it delivered the next day which was good.

However when I wanted to confirm the price I was a bit disappointed first. The flashlight I chose became ~$40 more - just because the sale they had yesterday just finished (it was the end of the month).
I thought I would have to start my search from the beginning since without the sale the price was way too expensive, however the guy I was talking to over the phone said he could ask his manager and may be they still could sell the flashlight for the old "sales" price.

And they did! Half an hour later he called me and said I can buy the flashlight with old price.

So I am very happy - nice friendly people, good big and bright showroom.
Price is quite high though so keep an eye for the next sale.

Upon ordering some photography equipment from Rubber Monkey, I realised I had another item I wanted to add to my order. I called them thinking that they would take forever to answer and even longer to attend to my query, but the amazing representative on the phone managed to add a product to my existing order within a matter of five minutes, and I received the shipment early the next morning (in fact, so early that it woke me up).

I admit that I was somewhat fooled by the relatively simplistic website, but wrongfully so. These guys have got great service and business workflows driving them, and it definitely shows on the customer-facing side.

I was very suspicious of rubber monkey as they don't have any reviews from the last year and have a website hosted in Hong Kong though they are physically based in Wellington.

My set of headphones arrived on Monday after being sent Friday with no issues at all. The only thing I could say is that their website took a couple days to register that the item had been sent, though its really not to affect the rating.

Overall very happy with the sale and won't hesitate to use them again. They even put a few lollies in with every order.

EDIT: They now have a showroom in Wellington

I ordered a SanDisk Extreme SDHC 45MB/s 32GB off them at lunchtime and received it the next Morning, and I'm not in Wellington !

Response was prompt and shipping was swift, along with tracking details etc. I can't find anything to complaint and I wouldn't hesitate to recommend them to anyone else.

Perfect! If only all the stores are like this, would definitely do business with them again!