NZs Premier Extreme PC Builder
Free Shipping NZ Wide
PriceMatching, No CC Surcharge
Website:

http://www.computerlounge.co.nz

The store is located in New Zealand and prices are shown in New Zealand Dollars (NZD). Communication with the store can be in english.

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Detailed information PriceSpy members have rated Computer Lounge (9.71)
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    Click on a star to rate
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  • Perfect
    I've made many small orders through computer lounge over the past few years. I've never had a single issue, delivery is always prompt.
    15 days ago
  • Perfect
    Excellent prices with a great price match service combined with a great customer rewards program make Computer Lounge my choice when shopping for PC parts and accessories.
    I have had no issues from them at all.
    The overnight shipping is great too.
    Great services and great prices and a well designed and up-to-date site make shopping at Computer Lounge an enjoyable experience.

    Thanks team
    1 year ago ( Updated: 23 days ago )
  • Perfect
    Computer Lounge are a wonderful store to purchase from. I've spent at least $3K on parts from this store alone. Their communication is excellent and were able to change a product over and refund the difference without it being a hassle. I would highly recommend them, and they will be the place I go to for my next purchase!
    1 month ago
  • Perfect
    I bought ASUS RAMPAGE IV Black edition, it was very quick after payment was confirmed. They also refunded me some of the money back in a very nice manner after a voucher supposely not working during the transaction of the order.

    Awesome place to get your PC!
    2 months ago
  • Perfect
    What a fantastic store. Their showroom is very well presented and their prices are great. I called up for a price match and they matched it no problem. Thanks for the LCD :)
    2 months ago
  • Perfect
    Great store, large stock, can be slightly higher prices (on some items) but know you will get great service
    3 months ago ( Updated: 2 months ago )
  • Excellent
    I have bought several items from Computer Lounge. Each time I have been delighted with the service. At one point the device was faulty, they replaced it without hassle
    3 months ago
  • Excellent
    Picked up my entire build from their stores. Good customer service and they had a fair idea of what was being put into the system (choice of GPU to allow for X-fire).

    Their pricing is on the higher side compared to rival stores but they are happy to do a price match which is a real treat.

    Haven't tried their shipping yet, but most people seem to have had a good experience with them.

    I do suggest you call them up as opposed to email as replies are quite sluggish.

    Overall, a top notch place to get your gear!
    3 months ago
  • Perfect
    Awesome
    3 months ago
  • Perfect
    Brilliant customer service, good products at competitive price. They are always my first choice when shopping for computer parts and systems.
    3 months ago
  • Perfect
    Great store, amazing customer service, willing to help, cheap products. All in all, great store!
    3 months ago
  • Perfect
    Bought two items from Computer Lounge on seperate occaisions and service was always top notch. Online ordering was easy and their instore staff were helpful.

    10/10
    4 months ago
  • Perfect
    I've bought a few things from Computer Lounge and it is an absolutely top shop. My most recent experience was of a premium Netgear router (DGND4000). After two weeks of fiddling it was clear to me that the wireless on the router was faulty. I let Computer Lounge know and they agreed immediately that it sounded faulty and offered RMA. I posted it from Hamilton at about 3pm Saturday and I'm sitting here with a brand new, sealed replacement on Wednesday evening. It is this sort of after sales support that creates really loyal customers. Well done Computer Lounge!
    4 months ago
  • Excellent
    Awesome store. They've got solid security for online purchases, their free shipping arrives fairly quick and is well packed and protected. I'll be coming back to them next time I buy some pc hardware
    4 months ago
  • Excellent
    Excellent service at all times, Top friendly advice when asked and store presentation is excellent
    5 months ago
  • Perfect
    I now understand why Computer Lounge is consistently rated so highly. I recently purchased a power supply from another online store only to be told after payment had cleared they were out of stock. Getting short of time I placed an order with Computer Lounge. I let Computer Lounge know my situation and the next day after the order was placed I received my power supply! Less than 24 hours after I had placed my order I received my power supply. It's this kind of service which deserves a solid 10/10.
    5 months ago
  • Perfect
    I've always had excellent experiences with Computer Lounge. Best prices, quick & free shipping, amazing sale items, responsive staff and consistently the cheapest around. What more could you ask for!
    5 months ago
  • Perfect
    Always in stock. Free shipping. Price match. Can't beat this store!
    5 months ago
  • Perfect
    Awesome reliable service, a pleasure to deal with
    6 months ago
  • Perfect
    Purchased many hardware parts to build my own pc and they were really good. No problems and prices are good too. Bought the razer deathstalker gaming keyboard and it is amazing. A must have for gaming.
    6 months ago
  • Perfect
    I recently ordered a mid-size computer case from Computer Lounge. The delivery was lightning fast and the case arrived in perfect condition. Their Sales Department is more than willing to answer questions and to offer tech help before making a purchase. Communication before and after the sale is superb. I would highly recommend Computer Lounge if you are looking for "top Quality" computer parts and desire a trouble-free transaction.
    7 months ago
  • Excellent
    Product arrived within 2 business days as advertised and well packaged. Customer service was excellent (for example they phoned me up promptly to clarify the delivery address I'd given). Only downside was that the courier left my software in the letterbox, instead of a calling card, when the package required a signature.
    8 months ago
  • Perfect
    These guys are good and deserve their ratings, they are professional, they deliver on time and provide excellent technical advice. Quality service!
    8 months ago
  • Perfect
    Straight-forward and very fast communication and delivery. Always so so so reliable!
    8 months ago
  • Perfect
    I've been using Computer Lounge since 2008, and placed 30-odd orders with them so far. I also have some RMA experience with them. They've always maintained a consistently high standard of service and after sales support, with fast and reliable communication. Orders are processed swiftly and arrive exceptionally well packaged. Their website is well appointed and a pleasure to use, although on occasion I've found the stock level indicator to be somewhat less than accurate. The staff are professional and very reasonable to deal with. Their pricing is not always the lowest, but competitive nonetheless and they often pricematch. The free shipping should also be taken into consideration. Highly recommended.
    9 months ago
  • Perfect
    Best price, excellent & fast communication, free & fast shipping, & well packaged. What more can you ask for? Thank you. Will definitely be buying from you again.
    9 months ago
  • Perfect
    Great service, I ordered 10 items from two stores on Sunday both arrived Wednesday morning. Computer lounge was one...very impressed, paid by bank deposit so money didn't clear till Monday evening.

    They had it packaged and sent in a day.

    Note: I only order what they have marked as in stock!
    9 months ago
  • Perfect
    Tens should be reserved for extra mile service, however I think these guys have earnt it.

    Communication was exceptional, I had a bit of to and fro (via email) about an out of stock part. Responses were always super quick, and helpful alternatives offered without being pushy. Also felt their ordering system is very well managed; correspondence is all saved as part of your order history, which keeps any changes above board and clearly recorded.

    Delivery also excellent, items were received next day.

    Went to these guys for reasonable prices, would definitely recommend them for the quality of service.
    10 months ago
  • Perfect
    Rarely do I ever give a store 10 stars, since there is always a few tiny things that a customer may find a reason to pluck a star or two away. However, I've made several very happy purchases from computer lounge. Aside from their extremely attractive free shipping option, their prices are also extremely competitive. Communication is always great and they are always willing to help. Unfortunately (or should I say fortunately) I haven't had to deal with them in terms of warranty issues but I am sure with the usual level of customer service I've experienced from them thus far, it would not be a problem at all.
    10 months ago
  • Perfect
    Got quite a few orders from them so far. Also returned a faulty PSU to them. All without any problem. This is one of my best PC shops I have ever traded. Please keep providing best service :)
    10 months ago
  • Perfect
    Perfect service, price, packaging and delivery. Somewhat ok-ish performance from technical support department.
    11 months ago
  • Perfect
    I have brought items from Computer Lounge over a period of years. Every time I have experienced great service. The last order made on Anzac Day, arrived the following week perfectly packaged. All this for a very good competitive price too.
    11 months ago
  • Perfect
    Bought a Logitech G400 over the long easter weekend, as well as having a discount code to use I also received it the following tuesday once the holidays were over.

    Even though it was a small item the package it arrived in was large and had newspaper and bubble wrap. Awesome service 10/10
    12 months ago
  • 2013-04-25 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    Great website with good options like armor plating. Package came in a huge box filled with newspaper with another big box inside with more newspaper. The individual items were wrapped in bubble wrap. I would put money on survival from terminal velocity.

    Communication is fantastic. Ordered on thursday night, arrived tuesday morning. 10/10 Would buy from again.
    1 year ago
  • Perfect
    I ordered some computer components from the over Easter weekend, one product was waiting for stock, and I was well informed on this. When the stock came in, they notified me that another one of my products sold out due to other orders, and offered to switch for a similar product with no extra charge. I personally didn't mind, and the fact that they informed me was great. The order got delivered 4 days later, everything in perfect condition. My first shop there, definitely not my last.
    1 year ago
  • Perfect
    Professionally run top outfit,friendly and helpful...it is all good...as always,my first stop to shop.
    2 years ago ( Updated: 1 year ago )
  • Perfect
    Great company, nothing bad about these guys at all which is honestly harder to find now days

    Great PC build as well good cable management very tidy 10 out of 10

    I definetly recommend this company to anyone looking for a long term shop to do business with

    Keep at it CL :)
    1 year ago
  • Perfect
    Was running low on drive rails for my case. Sent them an email asking if they had any in stock. They got in touch with a rep and organised to get a few pairs sent out to me. Couple of other stores i tried asking replied just saying they had none. Thanks CL for taking the effort for something so small
    1 year ago
  • Perfect
    Another great purchase, a Prolimatech Samuel 17 CPU cooler bought for a HTPC, great price and free delivery, Once again Perfect. Pity the couriers left it on the doorstep in the rain (Signiture only) All good though.

    Bought 128GB Samsung 830 for a great price with fast free delivery, Other retailers can't compare when they expect $15 for delivery to South Island..
    1 year ago
  • Perfect
    First time using these guys. I am quite impressed. Not only in standards of customer service but also how quickly they respond. Good work guys and quite impressed at the overnight delivery of the parts.
    1 year ago
  • Perfect
    Consistently great service with every order I have placed
    Highly recommended for PC gamers and over clocking enthusiasts alike
    These guys know what they are doing.
    1 year ago
  • Excellent
    Update 10/1/13:
    Purchased the bulk of a new build from CL recently. The motherboard and SSD that I wanted were not in stock but the suggested alternatives were just as good upon further research. Very good service from Billy considering the timing of my order (Around new years) and the fact that he was maintaining email contact with me on his days off (Which I feel kind of bad about now :| ). All in all, good service and a great deal from Billy.
    4 years ago ( Updated: 1 year ago )
  • Perfect
    Accidentally left my old address as delivery address, rang these guys up and they got right on to it, they contacted Post Haste and have it redirected with no extra cost/hassel. Thanks CL
    1 year ago
  • Perfect
    Cheap, quick, friendly, honest - everything you could ask for in a store.
    1 year ago
  • Perfect
    Fast processing and delivery. Had a small issue with the item which was resolved incredibly quickly- on a Saturday as well. I wouldn't hesitate in buying from these guys again, fantastic service.
    1 year ago
  • Perfect
    Honest, safe, fast - really enjoyed with trade. First time dealing with this company, and so far so excellent.
    1 year ago
  • Perfect
    Sometimes you just want a business to still see you as a customer, an enthusiast, and a person at the same time.

    Computer Lounge's service and expertise are second to none in NZ.

    Some positive experiences:

    This one time I ordered at midnight, received it on the same day.
    Another one was when they honored my HDDs' warranty (that I didn't even buy from them) just to be nice. (I am not saying they will replace all your HDDs but they did it for me once)
    They saved my ass on a botched order from the uselessness of Playtech today too.
    1 year ago
  • Perfect
    Friendly people, good communication (rare these days), great prices and super fast delivery.
    I like em.
    1 year ago
  • Perfect
    Friendly people, competitvely priced, good communication, prompt shipping and well packed. No hesistation about buying again. Head and shoulders above many others, well done!
    1 year ago
  • Very good
    Pricing seems very competitive and they ship really quick. Items always well packaged. Any questions I ask on the website are always answered within a couple of days, one of the top 3 computer stores in Auckland with pb tech and playtech.

    ONLY downside to using CL is that they use New Zealand couriers - who are rubbish. So you place an order and get great comms from CL but as soon as the courier picks it up it disappears into a black hole, NZ Couriers have a track and trace system but it is NEVER updated.

    So mixed feelings here a bit, what would be 10/10 ends up being 8/10 because of NZ Couriers which in one way is not really fair but it is part of the overall service and so needs to be taken into account.
    1 year ago