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http://www.dtconline.co.nz

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The store is located in New Zealand and prices are shown in NZD. Communication with the store can be in English.

Detailed information PriceSpy members have rated DTC Systems (9.71)
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  • Perfect
    Ordered a new keyboard and some RAM yesterday am. The RAM was shipped within 40 minutes of me ordering. Keyboard just arrived this morning. Great service. Have used them lots before and will definitely use again.
    20 days ago
  • Perfect
    excellent communication and fast processing. One of the first stores to have the videocard I was waiting for
    1 month ago
  • Perfect
    Bought a router...paid late in the afternoon, payment was processed within 30 minutes and order sent out early the next day (with 1 day shipping).
    1 month ago
  • Perfect
    Easy to deal with. Quick delivery and easy returns.

    I bought a PSU from them which had a noisy fan. I explained the problem with the noise and asked if they could replace it with another brand. They sent an alternative branded replacement out the next day and emailed me a courier ticket to send the old one back. No time or money was wasted during this process. Jeff even phoned me to rebook the courier after they failed to deliver to a business address on a Saturday. The returns process is usually where retailers let people down so I'd be happy to pay a premium to use DTC again especially for parts that tend to be unreliable.
    1 month ago
  • Perfect
    If you want PC parts, get them here! Fast shipping, reliable and excellent service! Bought over $1500 from these guys
    2 months ago
  • Perfect
    I had a list of items I wanted to get to build/upgrade my computer. I had previously sent my list to Paradigm PC, asking whether they could do a good price for me. To summarise the price offered by Paradigm, I could have gotten from other places, but I rather keep my purchase to one store for simplicity.
    To be fair I paid by credit card.

    Jeff from DTC, offered me a direct debit and a credit card price. He patiently explained the banks charged a percentage of the cost, of all credit card transactions. Jeff was fantastic with his communication, even replying to my email at 7:30pm, I was expecting a response the following day. Not only was his communication excellent, he was able to be flexible with his pricing despite me using a credit card. It was Jeff's excellent communication skills and willing to have some flexibility with pricing that impressed me and ultimately earned my money - my purchase was slightly over $4,000.

    The delivery was very prompt, having completed the order on Wednesday, the items arrived at my doorstep on 10:45am Friday morning in Wellington.

    Excellent service, I totally recommend DTC based on my experience.
    5 months ago
  • Perfect
    Simply one of the best shops in NZ.
    had ordered on Thursday evening, got my package next monday. Stayed in touch with parcel tracking infos, I would totally buy again from this shop.
    6 months ago
  • Perfect
    Sharp Price,Great Communication and Excellent Service. Totally Recommended.
    6 months ago
  • Perfect
    I voted this site for 2015 best online shop of the year.. Good coms.. Straight forward business and they do give price match and free shipment... Plus 2% discount!
    7 months ago
  • Perfect
    Fast, reliable and best price on the market.
    7 months ago
  • Perfect
    Another great experience.

    Bought a 21" ASUS monitor, then Scott went out of his way to help when I upgraded to a bigger model. Excellent communication.

    Thanks again.
    1 year ago ( Updated: 8 months ago )
  • Perfect
    Quick delivery, item was perfect (ordered a hyper evo 212).
    8 months ago
  • Perfect
    Great communication - very quick delivery, i had my new system going within the week - stoked.
    Brought
    NZXT Source S340 White with Window
    Western Digital Caviar Blue WD10EZEX 64MB 1TB
    Corsair RM650 650W
    Intel Core i7 6700K 4.0GHz
    ASUS Z170-AR
    They handled it without a hitch at a great price.
    8 months ago
  • Perfect
    Always like buying from DTC, they always know what they are talking about and are always willing to help, delivery was fast on all items purchased

    Ordered a cooler master hyper 212 evo, Not only did they send my order insanely fast with a track and trace number but they upgraded me to the newer better 212 X for free as they were out of stock of the evo.

    Would highly recommend, these guys rock.
    1 year ago ( Updated: 10 months ago )
  • Perfect
    Ordered a new cpu, and received it the next working day. Their e-mail communication was excellent as well.
    11 months ago
  • Perfect
    Just got a few parts for my new PC from this store. Was extremely impressed with their communication, both E-Mail and over the phone. Overnight delivery and packaged very safely!
    Thoroughly impressed, would highly recommend this store!

    Thanks again guys.
    11 months ago
  • 2015-07-29 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    They have impressed me no end with their service. Was initially using PCPartPicker, but didn't want to deal with half a dozen suppliers. Asked him for a quote, and in no time had very competitive prices on my whole build, even items not on his web site. Freaked me out a little actually,had little niggles that it must be a con. But no he delivered, and I will certainly be buying more from him. I noticed he has a nice wee well stocked store in AKL when I picked my goods up. Very impressed indeed
    1 year ago
  • Perfect
    Superfast delivery, very quick responses via both phone and email.

    Had a query about a package at 9pm and had an immediate email response

    Great service would recommend to anyone looking for good prices and good service
    1 year ago
  • Perfect
    Fast overnight delivery to a rural address!
    1 year ago
  • Perfect
    Superfast overnight delivery. Couldn't ask for more! GREAT!
    1 year ago
  • Perfect
    Prices often the best in the business, Service is stellar. Products in stock that says they are in stock online. They went out of their way to get my items delivered despite not being home to receive it the first time. Quick rely on emails even during strange hours. I've had two separate orders this month and was very pleased on both.

    Jeff even made the effort of emailing me my intel games bundle key specially so I could download an play games over the long weekend.
    1 year ago
  • Perfect
    Fast, friendly service. Great price and they're not lying about having the products instock.
    Very Happy!
    1 year ago
  • Perfect
    Purchased my entire new build through DTC, priced matched and gave me a better deal, even with CC payment.

    He put the H100i cooler in the case to save postage which took me a day to realise, which was my mistake, but amazing service, would use again.
    1 year ago
  • Excellent
    Ordered a graphics card they were able to price match over the phone. Good email communication too. Took one star off as their courier Post Haste proved a little problematic plus they only wrapped up the retail box in paper rather than a sealed bag or carton. Still it arrived in good order and works fine.
    1 year ago
  • Perfect
    Bought new power supply as old one had died, computer still wouldn't turn on , took my hole box in and we took it apart and fixed the issue , i don't think many stores would help me the way they did.

    very very helpful, good prices ,great service would recommend to anyone.
    1 year ago
  • Perfect
    I recently purchased a Gigabyte GTX 970 from DTC Systems, it was the first time I had purchased anything from them. So I was quite skeptical, and asked a few questions which they replied to almost immediately to my surprise.

    They were very friendly, and even pointed out a few important details I had forgotten to fill out. DTC Systems, were very fast on delivery. I had actually planned to purchase this card from another shop but due to the expected wait, I decided to look around further and thankfully found DTC.

    When I come to shop for future upgrades, I'll be looking here first.
    1 year ago
  • Excellent
    Excellent store; no hassle, no gimmicks, great service.
    1 year ago
  • Perfect
    Fantastic service. Low prices, very helpful and professional staff, and they also have a physical store. This store is highly recommended
    1 year ago
  • Very good
    Excellent experience. 2 separate transactions made for 1 delivery - called back within a couple of hours of my email to clarify the purchase and make delivery arrangements. Professional, polite and efficient. Parcel arrived a day early, pefectly packaged with no complaints. Would recommend.
    1 year ago
  • Perfect
    Great communication, promptly answer all questions I had despite being out of operating hours.
    Fast order processing, shipped same day as order.
    1 year ago
  • Perfect
    I ordered the components for a full system from them on the Monday morning, they shipped Monday afternoon and everything arrived in the South Island on Wednesday.

    The monitor I ordered had only one left in stock and it was open box, so they called me and asked me if I wanted the open box product and they would deduct $50. I agreed and the product arrived in perfect condition.

    Great service, great prices and prompt shipping, not much more you can ask for.
    1 year ago
  • Perfect
    Great service, best price on pricespy.
    Happy to trade again
    1 year ago
  • Perfect
    Recently bought a headset from DTC. The headset had an annoying problem and the manufacturer said that this could be a hardware fault. I talked to DTC and they promptly told me to bring the product back to them and they'd replace it. Turnaround time was about 2 days as they didn't have anymore of the headset in stock.

    They're just fantastic, friendly and very helpful. I highly recommend these guys.
    1 year ago
  • Perfect
    Fantastic! Very helpful, quick to respond, postage very quick. Happy to combine shipping.

    Would not only be happy to use them again, but would seek them above other companies. Trully brilliant.
    1 year ago
  • Excellent
    I bought most of the parts for two gaming rigs from DTC Systems. They phoned me the next day to inform me that the fully modular power supplies I ordered had sold out and that they're going to replace them with the next model up adding $77 of value to the order for free! I ordered on the Tuesday and the parts arrived in the South Island on Friday morning. Awesome. Thanks!
    1 year ago
  • Perfect
    A good place to buy your gear from.
    Always has very competitive pricing.
    A very good variety of stock in store.
    And not just a salesman but helpful.
    1 year ago
  • Perfect
    These guys are awesome, problems or issues don't exist for Jeff and the team. they just get done what is needed, couldn't be more appreciative of the level of service and time they give. Absolutely miles ahead of any other retailer in NZ.
    Thanks Andre
    1 year ago
  • Perfect
    Just around the corner from mine, awesome guy, very helpful (sacrificed his lunch break to get me a hard drive that I needed urgently and that he had run out of stock on!), sharp pricing, no credit card surcharge. What's not to love?
    1 year ago
  • Perfect
    never dealt with this company before so ordered a PSU to see if it is trustful. Found out it is a great one, great communication and fast service. Will definitely trade with them next time!
    1 year ago
  • Perfect
    DTC hooked me with price, reeled me in with their slick website & landed me with their thoughtful discount for direct payments. After placing my order I wanted to make a change, all I did was reply to my order confirmation email & within a few minutes I received a phone call to confirm my change & arrange for my purchase to be despatched that day. Mega impressed: can not see how they could have improved their service.
    1 year ago
  • Perfect
    I built my new computer myself, but ordered all my parts for pickup from their store and it could not have been simpler! Very friendly and helpful staff gave me advice on a few things I did not know, and they had all the parts ready to go first thing the next morning from when I ordered. An added bonus - all the parts were extremely affordable for the quality and everything is working better than I expected.
    2 years ago
  • Perfect
    Incredible customer service. Email replies within 15mins, price matched other stores prices, ordered in products not listed on their site and took the time to help me run some hardware tests in store! Highly recommend doing business with them!
    2 years ago
  • Perfect
    I had excellent service from them recently. I wanted a video card which they didn't have in stock on a Thursday. I received an email shortly saying they can get it from their supplier the next day, I sent an ok confirmation in the evening. They kept me updated on the status and had the card ready for pickup at mid-day, which was the only time possible for me to drive there as it was during my lunch break. They even offered to drop it at my workplace which was on the way from their supplier. I will definately do business with them again. Truly exceptional service.
    2 years ago
  • Perfect
    Amazing service from this store. They keep you up to date with your order progress which is always a bonus. Their prices are very competitive and I highly recommend this store for anybody seeking a new place to buy their components.
    2 years ago
  • Perfect
    Obviously a very knowledgeable person that wants to succeed with great service. Speedy replies to email queries (within 15 minutes). The two items arrived the next day. I would highly recommend this business and would definitely use again. Thanks
    2 years ago
  • Perfect
    Had ordered two pieces of hardware: a blu ray drive and a PSU on two separate occasions. Both items arrived the next day and communication was top notch.
    2 years ago
  • Excellent
    ordered goods on a monday. they arrived on wednesday. prompt service and all done over the internet
    2 years ago
  • Perfect
    Found DTC when looking for a PC case my regular supplier was out of stock and I'm glad I did! Give new meaning to "Fast Friendly Service".

    Competitive pricing on most items and reliability of service makes up for the rest, happy to have found a new main supplier :)

    My only reservation in recommending them is fear they become too popular and the items I want go out of stock! :p
    2 years ago
  • Perfect
    Recently, I purchased a G.Skill memory kit and a Samsung SSD. While I had never used DTC Systems before, I thought I would give them a chance based on great PriceSpy customer reviews and their excellent prices. Thanks to Jeff, buying from them was hassle-free. Communication is excellent and shipping is fast. I would highly recommend DTC Systems. I know I will be a return customer. Thanks again Jeff.
    2 years ago
  • Perfect
    Amazing service, and overall techy guy who knows what he's talking about.
    2 years ago