No CC Surcharge
Flat Rate $7.95 within NZ
2%off if Pay by DirectDeposit

http://www.dtconline.co.nz

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The store is located in New Zealand and prices are shown in New Zealand Dollars (NZD). Communication with the store can be in English.

Detailed information PriceSpy members have rated DTC Systems (9.72)
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  • Perfect
    Fantastic service. Low prices, very helpful and professional staff, and they also have a physical store. This store is highly recommended
    8 hours ago
  • Very good
    Excellent experience. 2 separate transactions made for 1 delivery - called back within a couple of hours of my email to clarify the purchase and make delivery arrangements. Professional, polite and efficient. Parcel arrived a day early, pefectly packaged with no complaints. Would recommend.
    22 days ago
  • Perfect
    Great communication, promptly answer all questions I had despite being out of operating hours.
    Fast order processing, shipped same day as order.
    24 days ago
  • Perfect
    I ordered the components for a full system from them on the Monday morning, they shipped Monday afternoon and everything arrived in the South Island on Wednesday.

    The monitor I ordered had only one left in stock and it was open box, so they called me and asked me if I wanted the open box product and they would deduct $50. I agreed and the product arrived in perfect condition.

    Great service, great prices and prompt shipping, not much more you can ask for.
    1 month ago
  • Perfect
    Great service, best price on pricespy.
    Happy to trade again
    1 month ago
  • Perfect
    Recently bought a headset from DTC. The headset had an annoying problem and the manufacturer said that this could be a hardware fault. I talked to DTC and they promptly told me to bring the product back to them and they'd replace it. Turnaround time was about 2 days as they didn't have anymore of the headset in stock.

    They're just fantastic, friendly and very helpful. I highly recommend these guys.
    1 month ago
  • Perfect
    Fantastic! Very helpful, quick to respond, postage very quick. Happy to combine shipping.

    Would not only be happy to use them again, but would seek them above other companies. Trully brilliant.
    1 month ago
  • Excellent
    I bought most of the parts for two gaming rigs from DTC Systems. They phoned me the next day to inform me that the fully modular power supplies I ordered had sold out and that they're going to replace them with the next model up adding $77 of value to the order for free! I ordered on the Tuesday and the parts arrived in the South Island on Friday morning. Awesome. Thanks!
    2 months ago
  • Perfect
    A good place to buy your gear from.
    Always has very competitive pricing.
    A very good variety of stock in store.
    And not just a salesman but helpful.
    2 months ago
  • Perfect
    Faultless.

    Bought a Hyper 212 Evo from them - cheapest on PS and was in stock when I turned up - just like the guy said it was (I called first). Gave me cash rate on my QCard as well.

    Small store probably not a huge range of products, but good prices and nice friendly service, will def return..
    3 months ago
  • Perfect
    These guys are awesome, problems or issues don't exist for Jeff and the team. they just get done what is needed, couldn't be more appreciative of the level of service and time they give. Absolutely miles ahead of any other retailer in NZ.
    Thanks Andre
    3 months ago
  • Perfect
    Just around the corner from mine, awesome guy, very helpful (sacrificed his lunch break to get me a hard drive that I needed urgently and that he had run out of stock on!), sharp pricing, no credit card surcharge. What's not to love?
    3 months ago
  • Perfect
    never dealt with this company before so ordered a PSU to see if it is trustful. Found out it is a great one, great communication and fast service. Will definitely trade with them next time!
    3 months ago
  • Perfect
    DTC hooked me with price, reeled me in with their slick website & landed me with their thoughtful discount for direct payments. After placing my order I wanted to make a change, all I did was reply to my order confirmation email & within a few minutes I received a phone call to confirm my change & arrange for my purchase to be despatched that day. Mega impressed: can not see how they could have improved their service.
    3 months ago
  • Perfect
    I built my new computer myself, but ordered all my parts for pickup from their store and it could not have been simpler! Very friendly and helpful staff gave me advice on a few things I did not know, and they had all the parts ready to go first thing the next morning from when I ordered. An added bonus - all the parts were extremely affordable for the quality and everything is working better than I expected.
    4 months ago
  • Perfect
    Incredible customer service. Email replies within 15mins, price matched other stores prices, ordered in products not listed on their site and took the time to help me run some hardware tests in store! Highly recommend doing business with them!
    5 months ago
  • Perfect
    I had excellent service from them recently. I wanted a video card which they didn't have in stock on a Thursday. I received an email shortly saying they can get it from their supplier the next day, I sent an ok confirmation in the evening. They kept me updated on the status and had the card ready for pickup at mid-day, which was the only time possible for me to drive there as it was during my lunch break. They even offered to drop it at my workplace which was on the way from their supplier. I will definately do business with them again. Truly exceptional service.
    5 months ago
  • Perfect
    Amazing service from this store. They keep you up to date with your order progress which is always a bonus. Their prices are very competitive and I highly recommend this store for anybody seeking a new place to buy their components.
    5 months ago
  • Perfect
    Obviously a very knowledgeable person that wants to succeed with great service. Speedy replies to email queries (within 15 minutes). The two items arrived the next day. I would highly recommend this business and would definitely use again. Thanks
    6 months ago
  • Perfect
    Had ordered two pieces of hardware: a blu ray drive and a PSU on two separate occasions. Both items arrived the next day and communication was top notch.
    6 months ago
  • Excellent
    ordered goods on a monday. they arrived on wednesday. prompt service and all done over the internet
    6 months ago
  • Perfect
    Found DTC when looking for a PC case my regular supplier was out of stock and I'm glad I did! Give new meaning to "Fast Friendly Service".

    Competitive pricing on most items and reliability of service makes up for the rest, happy to have found a new main supplier :)

    My only reservation in recommending them is fear they become too popular and the items I want go out of stock! :p
    7 months ago
  • Perfect
    Recently, I purchased a G.Skill memory kit and a Samsung SSD. While I had never used DTC Systems before, I thought I would give them a chance based on great PriceSpy customer reviews and their excellent prices. Thanks to Jeff, buying from them was hassle-free. Communication is excellent and shipping is fast. I would highly recommend DTC Systems. I know I will be a return customer. Thanks again Jeff.
    7 months ago
  • Perfect
    Amazing service, and overall techy guy who knows what he's talking about.
    7 months ago
  • Perfect
    item arrived quickly, in perfect condition
    7 months ago
  • Perfect
    When I purchased $900 of computer gear, I mistakenly ordered a case that was listed as out of stock. Jeff was very helpful and pointed me towards a similarly priced case, or that I could wait until early April for new stock. After that was sorted, delivery was overnight and well packaged. Would definitely buy from these guys again!
    8 months ago
  • Perfect
    I had a bad experience with playtech who were rude, dismissive and unresponsive. I went to DTC and Jeff was incredibly helpful with providing me a competitive price on the case I wanted (which was much cheaper through playtech) and gave me a discount on the other things I was getting. He went above and beyond, and replied to my enquiries outside business hours. One of the best shopping experiences I've had - and cheap!
    9 months ago
  • Perfect
    Brought Two items from this store and all i can say is it was amazing quick response and the courier was very quick.
    11 months ago
  • Perfect
    Prices were correct, shipping was fairly priced and the parts arrived very quickly. There were a good amount of e-mails throughout the process. Hassle-free and quick, I would certainly recommend :)
    11 months ago
  • Perfect
    Good prices, fast postage. What more could you ask for? Will definitely order from them again.
    11 months ago
  • Perfect
    (Apologise for the rather lengthy review :p)

    I have ordered from DTC systems three times and the service I have received has been perfect every time!

    When paying with my VISA card, I usually get a confirmation email 10-15 minutes later saying that my order is done and ready to go out to the courier!

    Also with my most recent order I sent them an email enquiring about the status of my order (it was a bit slower than usual due to the post Christmas sale rush) at around 6:15pm so it was after hours and I got a text reply (not from an automated reply service either!) at around 10pm with a lengthy heads up on my order saying that it's all ready to be sent off to the courier the next morning! It seems that every time I choose DTC Systems, I'm blown away by quick and quality service.

    DTC Systems also seems to have quite fair prices compared to other stores. Not the very cheapest, but definitely cheaper than a lot of places but it vary from product to product. If you're looking at DTC Systems and they're cheaper than most other well known places, I definitely recommend them 100%! I also appreciate that they have a solid courier fee ($7.95 I believe but it may be different when you're reading this) as it is quite nice to not have to try to find out what postage fee will apply to your order. As it is around 8 dollars, it may not be the best for low cost orders like 20 or 30 dollars as that would mean it's making up 15%-25% of the orders cost which isn't very economic so you'll have to weigh your options.

    The only problem I've ever had with DTC Systems is that their courier of choice (Castle Parcels) can be a bit annoying as their tracking page doesn't seem like it's updated as frequently as it should so although the speed of delivery is fine, you may be a bit in the dark of your orders status at times.

    PROS:
    Fast delivery! (2 days usually for me but I think I count as rural even though I'm just out of Albany)
    Usually among the cheaper priced stores
    Very good and speedy service (I can't emphasise how happy I am with the customer service enough!)
    Flat shipping fee

    CONS:
    Their courier choice (Castle Parcels) aren't the best but this is pretty much makes no difference.
    Flat shipping fee could make very low costing orders a bit un-economical.
    11 months ago
  • 2013-12-21 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    Spectacular. I ordered a new monitor at 10:29. It was in my hands just before midday. My last order, of two sets of RAM, saw one set shipped immediately with a note that the second set was shipping the following day; and it was.
    Not always the cheapest, but far and away the best delivery I have seen in a long time.
    1 year ago
  • Perfect
    Hassle free, superfast delivery. Ordered at 2pm, arrived 6am next day. Awesome :)
    1 year ago
  • Perfect
    I bought Antec One chassis and FSP Group Aurum 750W last night, and it arrived today.
    The staff even offered me $8 less to cut down the freight cost. Amazing service!
    1 year ago
  • Perfect
    Went for a pick up at their branch after ordering online. No issues whatsoever - good communication, great prices and friendly staff.
    1 year ago
  • Very good
    I purchase my copy of windows 7 earlier last week, although its 1 day late to arrive i dont think its the fault of the store rather the fault of the carriers. The store person took the effort to give me a call and kept in touch of the situation personally which is great. will sure buy from them again
    1 year ago
  • Good
    I brought a antec case and OS windows 7 pro 64 bit from them and they are pretty good. Although the case looked like it was used, opened up the box and it was upside down. Hmmm...? Then I tried to find the OS windows 7 and realised it was put together with the case. Whew! I thought they forgot it. Anyway it was a bargain. Pretty happy with this store and would buy from them again.
    1 year ago
  • Hi Daiolupo, Thanks for your business . We don't sell used product as brand new, We never did, we will never do. We believe the reason you think it was used is that we open the box to put software in. (try to save few dollars on fright) in this case, staff may put the case back upside down. We apologies for any inconvenience it may causes and we are appreciate your comment.

  • Perfect
    Brought SATA 3 Hard Disk drive and arrived the next day. Price was cheaper than most places, including Trademe. Quick and no hassels.
    2 years ago
  • Perfect
    I am very very happy with DTC Systems

    I ordered a mother board, ram, case and a cpu, before I ordered I found that the cpu I wanted was no longer being sold anywhere and DTC Systems without me asking found a replacement cpu that fitted my mother board for the same price, they knew exactly what to do.

    I have received the items and they are in perfect condition. Very impressed, all products were put in case to save freight which is brilliant as not all companies will do that for you

    Excellent phone manner and service
    Excellent overall knowledge

    If you want to buy computer parts, buy it from these guys I will be buying all my parts from these guys now
    3 years ago
  • Perfect
    Have nothing but good things to say for DTC Systems

    Great communication
    Great knowledge of product
    Prompt efficient service
    Great Pricing

    But, most importantly of all in my opinion - Great customer satisfaction!

    A lot of companies these days treat your sale like a transaction number and once they are done with you, that's it. I was very impressed with how friendly the team were - a trait that is becoming few and far between these days.

    I say this as I had been dealing with a another company who were just sub par, when I emailed DTC. They answered all my questions promptly, gave me a solution to my problem and reassured me that the product I was wanting would fit the purpose it was intended for.

    These guys have been great, and I intend on dealing with them again.

    Honestly, easily the best pricespy experience to date.

    I recommend them.
    3 years ago
  • Excellent
    2/12/2010

    Ordered a 1TB Samsung Spinpoint hard drive. Delivered by Fastway couriers. Well packaged in an optical drive box, with address label clearly instructing the Fastway driver to obtain the customer signature. Slightly slow for an Auckland local delivery -Payment confirmed Monday, item received Weds 2pm. Happy with their service and impressed by their "Fragile! Fragile! Fragile! Handle with care [FRAGILE KEEP DRY]" labelling and many fragile symbols lol. Thanks DTC.
    4 years ago
  • Very good
    Good service though the shipping is not the fastest, overall a reliable supplier.
    4 years ago
  • Very good
    Had best price for my case, but not in stock at 10am in the morning. Case was in store by 1pm. Very friendly and easy to deal with
    4 years ago
  • Perfect
    prompt service and very easy RMA process.good shop
    4 years ago
  • Perfect
    Very fast delivery and very friendly people. Highly recommended.
    4 years ago
  • Perfect
    Very friendly people, fast shipping cheap freight 7 bucks to send a 15kg case. Cons, they need to notify customers that an item is not in stock before they purchase.
    4 years ago
  • Excellent
    Easy to deal with. They sent me the wrong RAM accidentally but they promptly sent me the right stuff and paid for the shipping of the wrong stuff back to them. They made things very easy and everything was sorted out quickly.

    I can't see how they could have delt with it any better. Highly recommended!
    4 years ago
  • Excellent
    nice people,price is acceptable. answer my email quick and professional.their website is really good, almost everything has more details.,Recommended.that will be 10* if they could remove product which is dicontiuned in time.
    5 years ago
  • Perfect
    I had a easy quick shop at DTC. Recommended.
    5 years ago