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The store is located in New Zealand and prices are shown in New Zealand Dollars (NZD). Communication with the store can be in english.

Detailed information PriceSpy members have rated Playtech (9.08)
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  • Perfect
    Bought a brother printer from this site. Price was very compitive. Arrived in wellington quickly. Had a small issue with not having a USB cable, but they sorted that out very quickly. I would recomend this company.
    12 days ago
  • Perfect
    Fasting shipping, ok prices and email updates.
    21 days ago
  • Perfect
    Another good experience shopping experience with Playtech. Purchased 2 Samsung evo microsdxc 64GB cards. Order after 3pm and arrived the next day. Both cards tested and work as they should. Fasting shipping, ok prices and email updates.
    2 months ago ( Updated: 1 month ago )
  • Good
    WasxqssasaZaeeeeertuuuiiioooioiooooppooi. Xx
    1 month ago
  • Perfect
    Ordered, paid, delivered within 24hrs. What more could you want.
    New PC for me :D
    1 month ago
  • Very good
    I have ordered many times from Playtech and they are always fast and prompt with the order, my only gripe is their product lines are thin in some sections.
    3 months ago
  • Very good
    The sales person was willing to answer my question with a great level of detail about the product that I was equiring. Also was able hold the iteam so I could pick it up from the shop.
    4 months ago
  • Perfect
    I purchased a parrot minikit for my car. I made my order on a Sunday and received it on the Tuesday. They sent several emails advising me of the status of the delivery. I highly recommend Playtech. Their service was outstanding.
    6 months ago
  • Perfect
    Never had an issue with these guys. Their ordering system is very prompt and gives you email notifications along the way, which is rather nice!
    6 months ago
  • Perfect
    Friendly in store staff and helpful on the phone as well. Delivery is quick and items are as advertised.
    Great range of peripherals.
    6 months ago
  • Perfect
    Extremely fast shipping and awesome prices. Highly recommended!
    6 months ago
  • Perfect
    Great prices. Regular great deals or sales. Overnight shipping and they keep you informed every step of the way! Oh and boy do they package stuff well! (need bigger recycle bin! :)

    I have bought a lot of hardware from Playtech in the past and even had an RMA with them on a faulty HDD. Lots of communication and no hassles at all. Everything sorted quickly and efficiently. I give them a big thumbs up!
    6 months ago
  • Terrible
    I emailed playtech to ask if they could compete with a competitors response on a price for a case. Not only did it take 5 days to get a response, the response was coldly worded and essentially ignored my question. They included a quote for another item I had mentioned in my email (but wasn't asking for a better price on) which quoted the price $20 ABOVE the price listed on their website.

    I.e. I say "I am looking at product A $200, B $220 & C $150. I note a competitor has Product A a lot cheaper - can you do anything to compete?"

    The response is a quote for product B at $240.

    They then proceeded to ignore my follow up email which politely tried to clarify what I had asked for in my initial email.

    The store is reviewed well, but my experiences did not give me any confidence (a friend of mine also found the email responses dismissive when he was building a computer) for 1) buying from them 2) any customer service if something had gone wrong with a component. I instead talked to DTC who went well out of their way to help me and compete with other prices in a very personal manner.
    7 months ago
  • Very good
    Great store, overnight shipping and competive pricing. The packaging was insane.
    They have a great selection of products that other stores do not seem to stock.
    Will buy again in the future.

    Sometimes they dispatch a day late.
    8 months ago
  • Perfect
    I have bought a lot of things from PlayTech. Great store, overnight shipping and competitive pricing. Great service
    8 months ago
  • Perfect
    I have bought quite a few things from PlayTech (graphics card, SSHD, PSU to name a few) and I never had any issues, their packaging is superb, items are always wrapped in several layers of protective cardboard and foam and/or air bags, the deliveries are aways very quick even for the south island (as I send the odd gift to familly members down there) and their freight price is really reasonable especially when some other stores seem to charge you heaps for freight just to make an extra buck. I have lost count how many times an item seem a little bit cheaper else where but as soon as you factor in the freight price the total price is cheaper at playtech.
    Believe me if playtech is like anywhere between the 2nd and 10th place in the cheaper price list check them out because their delivery price might make the total price actually cheaper than the other ones.
    9 months ago
  • Perfect
    Awesome
    9 months ago
  • Perfect
    Great service and super fast delivery. Have ordered wireless router on boxing day and arrived on 28th. They also have sent me emails informing the process and where abouts the parcel is, right up until I have received it. Best online shopping experience and recommend to everyone.
    9 months ago
  • Perfect
    Great service and very prompt delivery. Ordered the item on the Saturday before Xmas and it arrived on Xmas Eve. Would highly recommend.
    9 months ago
  • Perfect
    Have brought products both online and through the Physical Store, and have been very impressed with both. Certainly a favorite retailer of mine.
    2 years ago ( Updated: 10 months ago )
  • Perfect
    Fantastic store!
    Willing to give me 100% RMA store credit for a product I bought 2 weeks ago that won't work in my new PC build.

    Bought my GPU and RAM from them in one other purchase, absolutely perfect delivery times.

    Also bought my HDD's from them, once again, absolutely no problems.

    Top notch store!

    Bought more and more and no problems still, same great service as always!
    3 years ago ( Updated: 10 months ago )
  • Perfect
    I always buy my hardware from Playtech, the helpful staff are great to visit in store. I recently had an issue with an order and they went out of their way to help resolve my issue.

    Thanks Playtech team
    11 months ago
  • Perfect
    Have bought things from Playtech on many occasions. Always arrives the next day, email always comes in the afternoon.
    Brilliant communication, brilliant service.
    Had to RMA something once and it was very easy, sent it off and received the replacement within the same week.
    11 months ago
  • Perfect
    Bought a Razar black widow, arrived quickly and accurately as described. Communication was great and customer service was excellent. Cheers folks at Playtech.

    OH AND THE PACKAGING WAS HILARIOUS! So generous :D
    11 months ago
  • 2013-10-21 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    Bought Asus R552JV from them last Friday. This morning the laptop was at my place. Awesome seller, would highly recommend.
    1 year ago
  • Perfect
    Brought a Ducky2108s, brought it Thursday, it got here Friday, found that the B key was missing an had an M is place if it, so I had two M keys. I gave them a call Friday and said that we would look. On Saturday I got the replacement key. Best Customer Support around.
    1 year ago
  • Excellent
    I'm very happy with Playtech. I waited until I had made several purchases before posting this review, as I don't believe in lauding a supplier based on a single experience (which may not be truly representative of their performance).

    I've purchased four items over six months. All items have been despatched rapidly, with good communication about what's going on, and with the goods arriving very well packaged against rough treatment (which couriers unfortunately occasionally dish out). Also, Playtech haven't advertised any goods they couldn't supply.

    I really can't think of any negatives. So why not 10 stars? Well, for 10 the vendor would have to include some flowers, a box of chocolates, and maybe a voucher for a complementary massage. Seriously though, you never really know till something goes wrong - and nothing has gone wrong. If that seems unfair, let me console you with the promise that after, say, a dozen transactions, either without problems or with satisfactory resolutions I will be happy to revise my assessment and award the missing star.

    Until then I can recommend Playtech without reservation.
    1 year ago
  • Perfect
    Playtech are a great store to choose. I bought 8GB of RAM from them on a Wednesday and it arrived the following morning. Great service, speedy delivery.
    1 year ago
  • Perfect
    Excellent store. Low prices + special discounts. Quick and friendly communication. Would recommend to anyone. A++
    1 year ago
  • Perfect
    Made my first on-line purchase one week ago, and the second this week. The price of the goods, freight charges, packaging, and speed of delivery have been outstanding. I consider PlayTech to be the best on-line shopping store bar none!
    1 year ago
  • Perfect
    Fast delivery, free shipping for orders over $120(I think), highly recommend.
    1 year ago
  • Perfect
    Excellent. I bought phone on a Friday when they were out of stock. I knew this at the time of purchase. They got it in real quick and I had it by Wednesday. Awesome.
    1 year ago
  • Excellent
    This is the second item purchased through Playtech, both very competitive pricewise. The first item, an Asus netbook had a user error (my fault) that was fixed quickly and easily by the knowledgeable staff. The last purchase was again easy and efficient and was exactly as described both on the site and by the staff, who checked with another staff as she was unsure. The decision to buy from this store was due to the size and general feel that they would most likely be around to cover any warranty issues in the future.
    1 year ago
  • Very good
    Playtech used to have 10 star service, but nowadays with the change in management etc, there has been a slightly decline in many aspects. However, they are still pretty okay. The few warranty issues I've had with them were "okay". On both occasions when I had warranty replacements done here, they said they would call/email me when it was ready but both times there was no contact made and I had to call in myself to find that the product had returned and was ready to be picked up...

    Buying experience is overall good and their prices for certain products are competitive. Although shipping is no longer free, it is still fairly cheap.
    1 year ago
  • Excellent
    Had an old SSD fail on me that I returned as it was still under manufactures warranty. All went well however the courier company failed to deliver the replacement drive. Jarrod from Playtech sorted it out in a timely manner and kept me informed of what was going on. Makes you appreciate good customer support when something like this happens.

    I've also bought numerous other items from Playtech and have never had an issue. Good prices and fast shipping.
    1 year ago
  • Perfect
    1, Good prices
    2, Next day delivery.
    3, Fantastic shipping track system.

    That's exactly what a great shop should have.
    1 year ago
  • Perfect
    Always maintain a great service. Fast delivery with thorough packaging.
    1 year ago
  • Perfect
    Fast delivery times. Great prices.

    Would definitely shop here again.
    1 year ago
  • Excellent
    excellent packaging, inexpensive shipment and great communication all together is quite rare in online industry. thanks guys
    1 year ago
  • Excellent
    I purchased a razer tiamat 7.1 Surround Sounds headset off Playtech in September 2012.
    It was shipped and delivered within a few days. Emails about item progress was very helpful.

    The headset started failing around Late March 2013 (left rear speaker cut out).
    I called Playtech, and was asked to fill out a RMA form for the headset.

    After filling the form out (electronically), I emailed to them. Within a few hours, I was asked to drop the headset off at Playtech.

    A few days later, I went down, and got it looked at, and it was confirmed it was faulty.
    So it was with a brand new one.

    The staff at Playtech were informative and professional. The RMA service was easy and helpful.

    And now, I can enjoy the brand new feeling of the headset in 2012.

    9/10
    1 year ago
  • Perfect
    Excellent price, no hidden costs or anything. Their shipping is fast and they keep you up to date every step of the way. Packaging was solid, no damage or anything, and the customer support was friendly and to the point. Would definitely recommend and buy again.
    1 year ago
  • Perfect
    A excellent store, competitive prices, easy to locate, excellent range and friendly staff. Excellent with warranties also. Definately recommend to others.
    1 year ago
  • Perfect
    This is the best store i have ordered from. my pc parts turned up two days after i placed order, exactly on time. will buy from here again
    1 year ago
  • Perfect
    All of my experiences with Playtech have been superb! They delivery swiftly and with modest amounts of package buffering so items are not damaged in transit. I absolutely recommend them to anyone wjavascript:;ho wants to buy their goods. You will not regret it!
    1 year ago
  • Very Poor
    Friday just after 12am: Saw that there were two in stock left for the product I wanted, bought and paid for them.
    No confirmation on Friday.
    Monday: Credit card shows amount has been deducted. No invoice still. No tracking number.
    Tuesday: Called to ask what was going on? Was told that they had sold in-store one of my items and that they were ordering another one for me. I asked if they knew that I had already bought them and yet still sold it and the guy plainly said, "yes." No apologies just flatly (in fact it felt a bit rude) confirmed.

    So I call COMPUTERLOUNGE and ask if they can price match the sale price. They did.
    I cancelled order from Playtech saying I didn't like how it was handled. I guess they're pretty used to unhappy customers because she didn't even ask what happened or offered to keep my business.

    Anyway, ordered via COMPUTERLOUNGE in the afternoon. Got my tracking number at around 4PM.

    If you want decent customer service: avoid Playtech. Go Computerlounge.
    1 year ago
  • Excellent
    Great communication and fast delivery product was well wrapped and exactly what i wanted:) Cheers
    1 year ago
  • Perfect
    Ordered galaxy s3 Wednesday, received Thursday. Phone was carefully wrapped. Fast and professional.
    1 year ago
  • Poor
    I received great service on the two occasions I ordered hardware from Playtech, but the same can't be said for their after sales service.

    I purchased a Microsoft wireless mouse which died after about one month of use (the USB receiver stopped working). It took more than two weeks to get a replacement mouse from Playtech. Despite the fact they had the exact same mouse in stock, I had to wait for them to source a warranty replacement from their supplier. I only found this out after I contacted them on day 14 asking for an ETA/update. Not impressed.
    2 years ago
  • Good
    Edit: Recently had them build PC for me, works perfect.

    Also recently bought screen off them which I ordered 4pm on the Tuesday and arrived on the Wednesday
    2 years ago
  • Excellent
    Very fast delivery as always.
    2 years ago