And the winner of the Shop of the Year for 2020, is… 

⭐ ⭐ ⭐ ⭐ ⭐

Published: 11 December 2020

After a whirlwind year having to contend with a global health pandemic, multiple lockdowns and working from home, our trusted and loyal PriceSpy users have spoken and we’re pleased to announce some fantastic news to help end 2020 on a high!

The PriceSpy Shop of the Year 2020 competition has now closed - and the reviews have been counted and verified.  Without ado, we can now reveal that Mighty Ape has been crowded the overall winner, taking home our trusted Shop of the Year title for 2020.

We love that you call the shots 💫💫💫

As a service that’s 100% committed to you, the shopper, we remain focused at making sure your needs as a customer are fulfilled and put first and foremost.

That’s why we’ve given you power to call the shots with our Shop of the Year Award – as it’s up to you to tell us (and everyone else that uses PriceSpy) about the stores that have gone above and beyond to exceed your expectations in customer service.

 This year we’ve also changed things up.  Rather than getting PriceSpy users to vote for their favourite shop, the criteria to submit an entry for the Shop of the Year Award is to get customers to leave a review about the stores they had purchased from - to help share their overall shopping experiences whether that be good and bad.

 As well as giving a shout out and nod of recognition to the stores that have worked extra hard for us this year, these reviews will help other shoppers make more informed, clearer purchase decisions in the future.

 At the same, your reviews are also helping give back to each of the stores that do an outstanding job at keeping our custom and New Zealand serviced.

Gracie MacKinlay, Chief Sales and Marketing Gorilla at Mighty Ape, says: “We are very humbled to be voted PriceSpy Shop of the Year 2020 for a third year in a row.  

 “It's been a turbulent year for many, so we are grateful to be in a business that has allowed us to continue to serve our customers. We’re very thankful to our customers who have trusted us to deliver throughout this time.

 “Customers are always at the heart of all the decisions we make and we’re constantly looking for ways to be the best that we can be. 

 “This year, we implemented various projects in our operation to increase our efficiency. This means that we are now able to hold more stock and increase our speed to get orders more quickly to our customers.

“We are expanding our range of products, such as appliances, furniture, gaming gear, outdoors and sports; and continue to offer an extensive range and competitive pricing on games, toys, board games, books, homeware and more.

“Many initiatives have also been carried out to make our business more environmentally friendly. We reached our milestone of achieving 50% sustainable packaging this year and we are working towards achieving 100% sustainable packaging by next October. This award is an awesome recognition of our efforts by the public and we want to continue to wow and delight our customers.”

What are shoppers saying about Mighty Ape?

 “Shipping products service is beyond expectations and by far the best online shopping experience all round love you guys.”

“Always fast delivery alongside good prices.”

“They are local, they are responsive, they are friendly, and they can even ship same day evening if you choose to upgrade shipping. What more can we ask for?”

“I signed up for primate and am still happy when they are willing to price match and ignore the shipping of other companies.”

“Have shopped with Mighty Ape on many occasions and have always found the service is prompt and the goods always arrive in top condition.”

Thank you from PriceSpy 🙏

Liisa Matinvesi-Bassett, New Zealand country manager for PriceSpy, says:  “For a third consecutive year, Mighty Ape has been crowned Shop of the Year by our dedicated and loyal PriceSpy users.  

 “On behalf of our team we’d like to say a massive congratulations to Mighty Ape.  You’re doing a fantastic job at not only delivering great customer service, but offering fast deliveries and great prices, too.

 “We would also like to say thank you to our PriceSpy users, especially those who have taken the time to leave a review.  Without your help our Shop of the Year Award couldn’t happen.

 “Your feedback is invaluable.  And in leaving such reviews, we hope you feel proud to know that you’re not only helping future shoppers make better purchasing decisions as to where buy (or not buy) – but you’re also helping shine the light on great retailers, like Mighty Ape.

 “So congratulations once again to Mighty Ape for all of your great work.And well done to all of the other stores that have received reviews in our competition.Your efforts haven’t gone unnoticed.”