Although it provided a price can touched my heart, I have to say it is a terrible. I purchased a sony ps4 pro with broken HDMI output and no label of warranty. After I delivery it back, they told me that the device was no problem. I can't image it is "brand new". I hope they can fix it, but they insist I'd better choose refund. Now, they sold this device to other people without format system, someone used my sony account. I'm so angry and I will never buy something online in NZ!