Went to the warehouse stationery Te rapa at 10.30am yesterday to buy stationery. I honestly wouldn’t have thought they even sold stationery! Women at the counter tells me what isle to go to and tells me I haven’t been down there yet so I’m not sure how hard it was shopped lastnight. I was dumbfounded and thinking like what it’s 10.30 what have you been doing for the last 2hours obviously not replenishing the stationery knowing school has just started 🤦🏻♀️ And of course down the one stationery isle the Shelves were empty, tiny display table was in empty, not the right pricing stickers on the Shelves so it was hard to find where things should be! Long lines because again I get had not replenished any stock! That same women done nothing but stand behind the counter printing stuff 🤦🏻♀️ Luckily the guy behind the counter was lovely and polite and helped a little bit before getting another long line to tend to then the other women whom was down the isle helping everyone eventually was able to help me find everything I needed bar one thing which I was happy with 😊 can definitely say I’ll always prefer to shop at OfficeMax before this place again however they only have online now 😭 was exciting walking into their store in Hamilton and everything was laid out neatly making it so easy to find and the variety and copious amounts of stocks was to die for 😍😂
4 months ago
bought an office chair,
still waiting a month later, have contacted multiple times they have said they lost and will have to wait to find where it has been misplaced.
they never told me it was lost, have not apologised, have not taken responsibility.
however, if you want to listen to the first 30 seconds of an avg pop song over and over again for 40 mins while the call centre tries to find your chair. this is your shop.
Whether shopping online (90%) or in-store (10%) I've never had a problem with warehouse stationary. They always ship products fast and quite often have some really good deals (especially lately) on art supplies for Liquitex products plus they're offering Zip to pay over 4 payments now for orders over $50 plus free delivery on orders over $46. I honestly haven't had a bad experience and have been using them for years for business and personal orders. Thry say 2-4 business days for shipping and 80% of the time it arrives within 24hrs of ordering. I was really surprised their rating is so low on here so I hope giving an honest positive review helps some people.
I went into the Lyall Bay shop print 10 photos. My 10 photos loaded for twenty minutes, timing out twice. I asked for some help and was given a cable to connect my phone to the kiosk. That loaded 4 random photos from my phone. I asked the girl at the kiosk next to me how hers was going and she said it wasn’t loading and she was also trying to print yesterday for TWO HOURS! I decided to ditch Lyall bay and head into town to try that store. The wifi and kiosk weren’t working at all so I posted the 10 photos onto Facebook and connected the kiosk to my Facebook to print from there. It FINALLY worked so I paid and asked how long it would take and was told it would take 40 minutes. I printed 37 photos two days ago at the same store in town and was told it would take 30 minutes. Had to wait in my car the whole time before I finally got them. Customer service wasn’t terrible but no one tried to help me at Lyall Bay until I went to the counter and asked (keeping one mind the counter was right next to the kiosk and the staff weren’t busy at all). Feeling pretty sad and angry now. It shouldn’t take 3 hours to print (upload, pay, print and receive) 10 photos.