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TheMarket.com
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Guest user
Guest user
Terrible
a day ago

Would not use again! you get less warranty than you do if you shop elsewhere and i've had products suspiciously fail! and the very small amount I saved at the time of buying in now nothing compared to the massive amount i'm down having to replace!

Guest user
Guest user
Terrible
8 days ago

This is not a Invited Review but my own genuine experience. A false information(Best Before Date) was given to me to get me to buy something, I tried to contact TheMarket customer service 3 times after I received the nearly expired product but I was ignored. I have to raise my complaint through Commerce Commission NZ instead, I will suggest anyone who are unable to contact TheMarket customer service to do the same. I wish all kiwis able to read this review and avoid this scammer.

Reply by TheMarket.com:2022-08-07
Hi there, I am sorry to hear that you have had a frustrating experience, but I really appreciate you bringing this to our attention. We are always looking at ways to improve our customer service. Could you please send us an email along with your order number to [email protected] and we will make sure this is looked into. Please accept our sincerest apologies and have a great day.
Guest user
Guest user
OK
16 days ago

SLOW service and shipping. but finally arrived after about 6 weeks.

Guest user
Guest user
Excellent
a month ago

I placed my order on 14th July and received it on the 16th July! Amazing service. This is my second time ordering with this online shop and I can't fault it at all, highly recommend!

Reply by TheMarket.com:2022-07-26
We're pleased to hear that your experience with TheMarket.com was amazing. Your kind words are greatly appreciated. We hope you enjoy the products you have ordered and hopefully we see you return. Enjoy your day!
Guest user
Guest user
Terrible
a month ago

DO NOT TRUST THIS COMPANY This company removes your review when they do not like it. They only advertise other companies products for a commission. You should go direct to the suppliers. Customer support is inexistent. Extract from their CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE All content that you submit may be used at TheMarket's sole discretion. TheMarket reserves the right to change, condense, withhold publication, remove or delete any content on The Warehouse Group Limited's website that TheMarket deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Warehouse Group Limited does not guarantee that you will have any recourse through TheMarket to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, TheMarket reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not TheMarket, are responsible for the contents of your submission.

Guest user
Guest user
Bad
a month ago

I wanted to buy something but the payment option was difficult to use..so gave up

Guest user
Guest user
Bad
2 months ago

No problem with delivery or return. I explained I wanted an ortho jandal/thong for walking but when I received the Scholl Orthaheel Spangle jandal I tried it on, walked around the house and then down to the gate to see if it had a good grip in the wet I decided it was too big, particularly with only a fabric toe post. I gave the jandals a quick clean and returned them explaining that I take a size 7.5 and ordered an 8 (because half sizes weren't available), which was too big. They have returned my return with a standard note with ALL RETURNS MUST BE RETURNED IN UNUSED CONDITION highlighted. I future unless I know the shoe I will only be being retail - they let you walk around for 5 minutes in the shoes to test fit and comfort.

Guest user
Guest user
Terrible
2 months ago

Usless customer service, order was not sent for over a week, asked them to cancel the order and was told that they could not as order was shipped, how can the order be shipped when it hasn't even been uplifted, obviously don't want to pay the refund.

Shopping experience rating

2.1OK
92 reviews
Distribution of shopping experience
(22)
(1)
(4)
(5)
(60)

About the shop

TheMarket.com

TheMarket.com is a marketplace run from New Zealand. Offers that are listed can be from different shops and you make your purchases directly from those shops. Read the website's own terms and conditions for each offer before your purchase. Prices are shown in NZD.

Company information

Full company name: THEMARKET.COM LIMITED

Company registration number: 9429046327406