Categories
PriceSpy
TheMarket.com
  • Free shipping*
  • Free returns*
  • Own it now, pay later
Anonymous user
Anonymous user
Terrible
7 days ago
Appalling wait times for support, unable to contact a person to follow up missing items...which seems to be par for the course. Avoid at all costs. Do not use this company. I have yet to hear of anyone who had a straightforward interaction. Items missing from orders that show as shipped, then no way to easily contact them to resolve it.
Anonymous user
Anonymous user
Terrible
8 days ago
I ordered some microcurrent gel. Waited for a long time. A week back the tracking is showing delivered. But I never received my ordered item till date. There to no ph number to contact them. And any online complaint is lost. I have neither got the item noe any response for my complaint. Worst site ever. A big scam. Stay away from this site.
Anonymous user
Anonymous user
Terrible
8 days ago
Terrible. Slow AND disrespectful and quite possibly downright dishonest
Anonymous user
Anonymous user
Bad
a month ago
Cancelled membership after I found out it was a paid service. My fault for not reading the terms and conditions but I wonder how many others have made the same mistake. Membership benefits just aren't worth paying for.
Anonymous user
Anonymous user
Terrible
23 days ago
Their customer service would have to be the worst, most inept and downright disgraceful service I have every had from an online supplier. Just an awful experience and not one I will repeat, from the unbelievably poor Service Delivery Chat team, who never got back to me despite my contacting them twice, to the wrongly labelled parcel ,their team did nothing to assist , just dreadful , ignorant people to deal with.
Anonymous user
Anonymous user
Terrible
a month ago
Shocking. I have been waiting for 7 weeks for my order to arrive. I have contacted customer support to get an email back a few days later saying my query is being ‘escalated’. This has happened twice. No actual explanation of where my product is, no product and now I just want a refund. I am not holding my breath. I will never use The Market again
Anonymous user
Anonymous user
Terrible
2 months ago
The market is basically the warehouse group of company's combined with some low quality foreign drop shippers. They have terrible customer service and terrible prices.
Excellent
2 months ago
great market place which periodically throws in discount codes. they also have a trial to get free shipping. if you don't mind waiting for next round of coupons you get a better deal :) never had to return anything but my only encounter with support was answered within 24 hours and resolved. keep in mind that this is a market place, not a shop. some sellers ship things fast, some are slower, some may cancel as it was out of stock (happened to me once with my 37 orders with them). don't listen to those toxic folks who threatens with CCNZ on pricespy feedback lol. instead, enjoy discounts while you can, because it won't last ;)
Shopping experience rating
1.7Bad
10 reviews
Distribution of shopping experience
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About the shop

TheMarket.com

TheMarket.com is a marketplace run from New Zealand. Offers that are listed can be from different shops and you make your purchases directly from those shops. Read the website's own terms and conditions for each offer before your purchase.

Company information

Full company name: THEMARKET.COM LIMITED

Company registration number: 9429046327406