TheMarket.com

Appalling wait times for support, unable to contact a person to follow up missing items...which seems to be par for the course. Avoid at all costs. Do not use this company. I have yet to hear of anyone who had a straightforward interaction. Items missing from orders that show as shipped, then no way to easily contact them to resolve it.

I ordered some microcurrent gel. Waited for a long time. A week back the tracking is showing delivered. But I never received my ordered item till date. There to no ph number to contact them. And any online complaint is lost. I have neither got the item noe any response for my complaint. Worst site ever. A big scam. Stay away from this site.

Terrible. Slow AND disrespectful and quite possibly downright dishonest

Cancelled membership after I found out it was a paid service. My fault for not reading the terms and conditions but I wonder how many others have made the same mistake. Membership benefits just aren't worth paying for.

Their customer service would have to be the worst, most inept and downright disgraceful service I have every had from an online supplier. Just an awful experience and not one I will repeat, from the unbelievably poor Service Delivery Chat team, who never got back to me despite my contacting them twice, to the wrongly labelled parcel ,their team did nothing to assist , just dreadful , ignorant people to deal with.

Shocking. I have been waiting for 7 weeks for my order to arrive. I have contacted customer support to get an email back a few days later saying my query is being ‘escalated’. This has happened twice. No actual explanation of where my product is, no product and now I just want a refund. I am not holding my breath. I will never use The Market again

The market is basically the warehouse group of company's combined with some low quality foreign drop shippers. They have terrible customer service and terrible prices.

great market place which periodically throws in discount codes. they also have a trial to get free shipping. if you don't mind waiting for next round of coupons you get a better deal :) never had to return anything but my only encounter with support was answered within 24 hours and resolved. keep in mind that this is a market place, not a shop. some sellers ship things fast, some are slower, some may cancel as it was out of stock (happened to me once with my 37 orders with them). don't listen to those toxic folks who threatens with CCNZ on pricespy feedback lol. instead, enjoy discounts while you can, because it won't last ;)