I wish I had investigated this company before ordering and paying online. . I ordered a Michael Kors womens watch and paid over $200 2 days ago. I was emailed it had gone through etc. Then emailed to send a screenshot of bank statement with payment. I Asked for refund after worrying this was a scam.. Then with help I did the screenshot and sent it. Now saying they have refunded some money and I need to tell them how much so they can send watch. It makes no sense. I can honestly say they haven't refunded "anything" to me. I've checked my bank acc. My money came out to them. I've sent an email tonight clearly asking for a refund In full after talking to my bank. Watch this space ......
Order number 5387BDW. Which is one of 2 orders. No customer service at all. Have emailed multiple times with no response. Will not make another further orders because of this. My recommendation is but else where from those who appreciate your businesses.
Very happy with my purchase from big Daddy watches, they sent my Emporio amarni watch to new Zealand from Dubai. Arrived really quickly and it's awesome 👍👍 Would recomend & 58% of price 🤑🤑 . Also they are sending me a free mystery gift for using there service, just have to tell them your birthday, stay tuned for that review guy's. Damien.
Worst and terrible service. Never ordering again !
Even though it says it’s a NZ company, my watch is coming from China. Not even sure if genuine at this stage. Takes 4 weeks for them to even ship the item. Buy elsewhere.
Great service, arrived earlier than expected. Would definitely buy again.
Very happy with my purchase, fast replies and clear communication. Unsure why others are complaining but the guys are great and even called me to check on the delivery status.
Avoid this company at all costs! They are extremely unprofessional and lie about multiple things. First they lied about the item being shipped even though it wasn‘t. From the tracking number I could later see that the item was sent 10 days after they said it was shipped (and 17 days after I placed the order). What is worse, they sent me a wrong item. They were extremely slow to reply to my emails. They acknowledged that it was their mistake, but when I sent the item back, they refused to return me the money for the shipping back and they lied about my consumer rights. They are actually breaching the Consumer Guarantees Act laws. This was my worst experience with online shopping ever! Do not ever shop at this company.
This shop is located in New Zealand. Prices are shown in NZD.
Full company name: BIG TEAM LIMITED
Company registration number: 7103973