appalling company. Item purchased failed after a few months (spa) and this shop resulted to insults and total disregard for their responsibilities as a supplier. I have never experienced such arrogance and narcissism from any supplier. Please avoid and tell all your friends.
As an importer, they do not seem to be concerned about the quality of theirr products “quality begins with the buy.” My opinion is that they consciously choose to sacrifice quality. You get what you pay for.
This company is so incredibly helpful that they charge $20 for emailing you a copy of an instruction manual. As far as I am concerned it makes no difference whether or not one has purchased directly from them or not. What matters here is the customer service and it looks like they have to look up these words in the dictionary as obviously they don't seem to know much about servicing of customers. If they charge $20 only for emailing a copy of instructions manual then you can imagine how much they will charge for spare parts etc. So this is not a company that I would recommend. Cheerio!
This shop is located in New Zealand. Prices are shown in NZD.
Full company name: FITNESS WORLD NZ LIMITED
Company registration number: 1244416