bought a MTD belt for mower. belt didn't fit. i source elsewhere found the correct belt. told manager alex that i had found the belt elsewhere and that i want to return their belt. alex became very angry and abusive to me over the phone. stated that the belt is probably damage and would be void. wouldn't give me a return order number. said they have lost out of a lot of money. said that i would be charged for sending it back. i will not buy from this service again.
Highly recommend SES Invercargill. Wonderful customer service, super fast delivery to Akl. Overall friendly, hassle free experience. The team are very knowledgeable. Cheers & thanks boys!💯💪
In a world going mad -where i struggle to get something delivered across town,in a week, SES direct had it in my P O Box by the morning of the second Day.This is from the far south to Bay of Plenty.Outstanding service and very knowledgeable staff who put me straight onto the correct parts i needed,also very well priced. THANK YOU TEAM
Nothing is perfect...But the perfect attitude and efforts of staff makes the company what it is. Also they have good products and good couriers involved. Thanks Darcy....
I purchased a 12v solenoid on line. The order confirmation advised no shipping until level 3 although this was not indicated at the time of purchasing. I then e-mailed requesting the order be cancelled, SES sent a form to complete, I advised i could not open,The part was shipped and now they are not answering my e-mails or answering their phones . The part was not only sent when they knew had cancelled the sale , the part is incorrect. I do recommend this company, very unprofessional and best described as ratbags by me
I ordered a part for my water blaster..it was dispatched on Tuesday at 4.07 pm ..I received it at 8.30 am the following morning..I live in Tokoroa wow what a great service. That’s approximately 1500 k from invercargill..well done courier post and thank you SES direct
Had to get a part for my mower Ordered the wrong one. Spoke to The guys at S E S, they said no problem Ordered the right part. Sent the wrong one from Palmy North yesterday at about 3.30pm Courier arrived at my place with a replacement just on 12 today Great service
This shop is located in New Zealand. Prices are shown in NZD.
Full company name: SES DIRECT LIMITED
Company registration number: 5319122