Ratings older than 1 year are not included in the average rating.
Give these guys a very wide berth!
I ordered an item from their website on 10 December, as a Christmas present, and it indicated the item would be delivered within 6-8 days. They took my money straight away.
I hear NOTHING back from them until 4 January, despite several attempts to contact them via phone and email.
The "shop" hides behind a "message answering service," which means you cannot speak to anyone involved in running this company -- such a dodgy practice.
Emails sent to their email address go unanswered.
APPALLING customer service.
I would certainly not buy anything from them again.