Ratings older than 1 year are not included in the average rating.
Very quick response to email. Ordered whole system from them for a very good price, runs well.
Incorrect Stock status, still unchanged even once they told Me about it, But refunded my money in 2 days. Average site
USED goods sold as 'NEW' - Don't Trust XP Computers.
I bought a hard drive from XP only to find that it was NOT NEW. It was full of another customer's personal documents, photos, emails, Windows install etc.
It could well have been damaged or worn by what was clearly long term use by this other person.
This time XP was careless in not wiping the drive, allowing me to find out - but who knows how many more of their products are secretly second hand? Don't take the risk - shop elsewhere.
They're crap took weeks to get a refund for an item they couldn't supply I ended up having to take take them to an collections agency to get my money back
The card I ordered from their website that said "In Stock" was infact out of stock. So had to e-mail back and forth and sort out a substitute.
It took another couple of days for them to be happy that it was actually my credit card I was using. (They wanted a pic of my photo ID or "atleast" a landline call from me.. something I have never ever heard before)
And when the item finally arrived it was left outside, leaning against the door of the business it was delivered to, 2 metres away from the footpath and 4 metres away from a busy road. No signature required for my $450 GFF card. $16 for postage well spent.
I was a little put off with the photo ID thing, so rang them and they ignored it (not sure what that's about). They then shipped the HDD that day and followed up with an email advising shipping number and details.
However, my HDD was shipped in a soft plastic bag with no bubble wrap, just a thin layer of foam. For the $8 shipping I would have preferred a box with packing material, especially for a HDD.
they also shipped the wrong HDD, and then got me to return it to them (with refunding my shipping) and shipped the new one. So no problems here, and good communication, but the BOX that i sent the HDD back in and the packaging foam was again discarded for a plastic bag.
The quality of packaging is what reduced my overall score, otherwise it'd have been a 9.
Prompt shipping, it was nice they let me know when my 5850 dispatched. The only thing I didn't like was that it was shipped in a clear plastic bag, which the courier man was quite prepared just to leave at the door. Other than that very happy.
I have bought a few things from this store over the past 3 years and have never had any problems. It's great that they have an actual retail store you can pick up from.
They are showing stock for items and when you call them they say it is not actualy on stock.
Requires you to email them pictures of yourself if you want to use a credit card for payment!
Save yourself the hassle, spend a couple of extra dollars and shop elsewhere.
VERY happy with my purchase,Great place to deal with. Good fast service,Good prices.Will buy from again
Been trade with this shop over years very good price and same day delivery service. really good comments on purchase a new computers ,have option for pick up, very good price, 10+ for this online shop, will deal again.