Ratings older than 1 year are not included in the average rating.
A few times I've wandered into the store they've been quite helpful, even followed up an inquiry with a call some days later, which I wasn't expecting. Good to deal with in person as a retail store (compared to others in wellington), seem to pay not much attention to listing online.
Poor information handling
Poor customer respect
I inquired about whether they had a particular graphics card with a "Display Port".
Their on-line listing did not give enough detail.
Pricespy indicated they did have the card.
(so actually Pricespy was wrong too)
I suspected it may not have been correct, so I asked Atech to confirm details of the card. Including mentioning the part number and all the ports.
The reply.... yes, we have that card...
Then I asked them to confirm that it had a "Display Port". I have been in this situation before... doing the thinking for other people.
After a few days and one more email, the reply came back that it did not have a "Display Port".
No apology about being wrong.
Offered (as usual with these type of operators) an adaptor. Anything to sell more.