1 review

5 years ago
Prices are listed excluding GST, on top of that add an unmentioned 3% convenience fee. Shipping dialog was unclear at best and misleading at worst, hence I chose a different store. Called customer service, asked about shipping, person on the phone was most unhelpful and hung up on me after he thought he had answered my question.

2 reviews

6 years ago
This is the first time I have dealt with this store and I was reasonbly happy with the service even though delivery was a little slow.

3 reviews

7 years ago
I have had a number of dealings with PC online shop & I have to tell people to avoid this company. If everything goes to plan the company is cheap and efficient however if any problems arise they and atrocious. Poor feedback, almost non-existent returns policy and a general unprofessionalism which borders on incompetence. Specifically, on one occasion I called then to confirm that the item I wanted was in stock after having placed previous orders only to find the order wasn't available, they assured me the item was in stock, a week after making payment I received an email saying they didn't have the item and did I want a refund. Recently I placed an order and when I opened the box one of the items was missing, I called to inquire and was told that it was shipped and "I" must have lost it and they refuse to replace it. Essentially they were saying I was attempting to defraud them of a $20 item after spending thousands of dollars over the last year. At the time of writing this review PC Online Shop had a rating of 5.62..... need i say more. Avoid avoid avoid.

5 reviews

7 years ago
Shipping is stupidly expensive. A 12cm fan was going to cost over $18 in shipping! If you are anywhere south of the Bombays they don't want to know you and charge insane amounts for shipping.

3 reviews

7 years ago
Bought 2 cooler master Jetflo fans. Everything was smooth and fine. Only hiccup I had was that they forgot to send out the package until I called them - the friendly lady promptly apologised and had it sent out via the courier the same day, and I got it the following morning. Not a big deal at all, as it was around xmas times, so its fine.I would def buy from them again. Thanks!

6 reviews

7 years ago
Ordered a laptop; called to confirm it was in stock and the paid for it; arrived on courier next day. Perfect service!

3 reviews

7 years ago
After sales is appalling. I bought a UPS that failed with the manufacturers 24 month warranty period, but PConline shop insist that their 12 month RTB warrnty allows them to charge me an exorbitant handling fee and I have to pay for the postage, which on a heavy UPS is a significant proportion of the value of the product. I have repeatedly quoted my rights under the CGA and they consistently ignore them. Will never use them again.

14 reviews

10 years ago
I have used these guys before and they were good, I got my products the next day. How ever if its not in stock do not expect them to tell you about it and the back order takes ages so just get a refund. Their site needs some improvements. They were friendly and polite on the phone.
Shopping experience rating

About the shop

This shop is located in New Zealand. Prices are shown in NZD.

Delivery options

  • Home delivery

Customer support

Provides telephone support. See shop web site for information.

Company information

Full company name: Rainbow Technology Limited

Company registration number: 1532433