2.6 of 5 stars

Sorted by date
16/03/2019
Edited 05/04/2019
    t
    troy dando(1 review)
    Ordered a NAS drive from Matt and it hasn't turned up. His communication is terrible and has now stopped replying to emails. Item was shipped from overseas which was not stated. Would not recommend anyone buying anything from this guy. Shocking service and should be removed from Pricespy. Update: Drive ordered 27th Feb and it arrived 19th March. Matt started communicating again after I asked for a full refund. He tracked the package and it had been held up at local courier for over a week. Drive was what I had ordered, arrived in good condition although very late. As mentioned above, i think if i had known it was going to take so long and come from overseas i would have ordered it with another supplier. It should be explained in the details of the item that it is coming from overseas and the approx length of time for delivery. Matt did apologize for the delay and did make sure i received it in the end by tracking it back to the courier.
    28/11/2018
    Edited 03/12/2018
      A
      Alex G(1 review)
      My package had a problem at the post office and after contacting Pacific Digital Via email they happily helped me receive my motherboard.
      06/11/2018
        M
        Mick(1 review)
        Extremely bad service, Emailed the vendor for the status of the ordered. Haven't received any reply so far, it has been a week. Will be going to consumer protection court if there is no reply within next few days.
        30/09/2018
          S
          Shameel(1 review)
          Very friendly and prompt customer support. As in, they always sent out replies within a few hours of my messages being sent. I can see that there is definitely customer care / integrity being shown with Pacific Digital. Definitely worth the time.
          08/08/2018
            D
            Disconsented(1 review)
            2 weeks and my package has failed to turn up from across Auckland. Impossible to get in contact with has replied to exactly one email last week about getting a tracking number. Do not recommend at all
            Sorted by date
            Old reviews

            Ratings older than 1 year are not included in the average rating.

            04/04/2018
              m
              maisiej(1 review)
              Really happy with with the service provided, communication was very good and super prompt! I purchased the JBL Charge to take with me on holiday, I really wasn’t sure about the shipping being 3-10 business days spoke to a Matt who assured me it’d arrive within 5 business days and it did! Thank you again Pacific Digital.