Trusted Premier Retailer
Over 150,000+ Orders Shipped
1 year NZ Warranty, Inc GST

http://www.becextech.co.nz

Payment options

Credit card
Direct payment
Invoice
Installment
Prepayment
SMS payment
Cash on delivery
Bitcoin
PayPal

Please tell us if you find anything incorrect.

This shop is located in Australia. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated BecexTech.co.nz (8.13)
  •  
    Click on a star to rate
You must be logged in to leave a review

Order by:
  • Perfect
    Fast communication. Very happy with service and product A+
    1 day ago
  • Perfect
    This is my 4th order from Becextech over the last two years and I have always been satisfied with the pricing, delivery and products. My "go to" sites used to be Trademe, because of Becextech competitive pricing, I come back to them every time. Thankfully, I haven't had to test out the customer service area because I've always received what I expected and it works. Great job
    3 days ago
  • Very good
    Device works great, I ordered Xiaomi Redmi Note 4X

    So when I got my phone it was not quite what I had expected I ordered the black version and got a silver and black one however im very pleased with my purchase and the team at Becextech have been quick and professional with emails.

    Would buy from here again
    11 days ago
  • Excellent
    s8+ phone arrived within a week of ordering and had all the accessories included. product exactly as described. would buy from here again
    12 days ago
  • Perfect
    this is the second phone I bought from Becex Tech, the price is very competitive, way better than any physical stores. customer service also responds to emails within a day. DHL is fast and reliable as usual. recommend to all my friends and family.
    13 days ago
  • Terrible
    Do not buy off this company. Their customer service is appalling. The phone arrived late and did not have any accessories. Then they didn't have the accessories. But waited 4 weeks to tell me. They took out money from my account to "check" that it was the right account. This is illegal and also delayed shipping.

    At check out they charged an extra $40 for shipping. We have given up on this company and brought a new phone locally. A horrible experience
    14 days ago
  • Excellent
    After researching a lot through several online shops to buy my new phone ,I came across BecexTech ,I chose it upon the reviews .The buying process was a breeze and the delivery was quick.,and also good bargain.So far the phone is fantastic .The only thing unlike some other Website ,they don't offer extended Warranty (for the model that i bought),since it's an online purchase I would feel better having an extra security .My last Samsung Galaxy was replaced for a brand new one ,after I had some issues just after one year. So when buying online ,that's the thing you have to balance ,cheaper or more warranty and so far my experience with BecexTech has been great.
    16 days ago
  • Poor
    The phone itself was OK and arrived after about 10 days however the accessories did not arrive with the phone and no notification as to why.
    I made contact through their website for my order number and they did respond with a comment that the order had been split - poor communication considering I had spent $1200 and I had to follow up with a 'where is the rest'?
    Finally after almost 3 weeks the accessories arrived and I then realised I should not have bothered. Their prices were excessive and the quality the cheapest and they even used a 3rd party supplier.
    Not recommended and clearly an arrogant attitude towards their customers.

    I will never use them again!
    17 days ago
  • Perfect
    I've been using Becextech for almost 3 years now and this is the first feedback I made. Always great prices. I recently had an order go missing in shipping. The order was replaced upon contacting Customer Service.

    Shortly after, I placed another order, and emailed in for extra information and service. They took exceptional care of me, making up for the last interaction. Great job.
    23 days ago
  • Perfect
    Very good service and package arrived quickly considering where they come from. Would highly recommend.
    4 months ago ( Updated: 24 days ago )
  • Perfect
    I had an issue with a phone I purchased. Becextech went above and beyond to make sure I was happy. Far beyond what I believed was implied for purchasing a brand new item. A+++. They are now my favourite
    25 days ago
  • Terrible
    For probably $20 or $30 more, I could have gone to another shop - so am regretting going to BecexTech - but never again. I think you would be better by AVOIDING BecexTech completely..
    I am having a very bad experience on LG G4 phone bought for my daughter just over a year ago for price over $600. The phone died just after 14 months. On contacting, I got an email to take it to some repairing contacts. When contacted back with a request to handle this under consumer guarantees act - as the phone should not just die just within that short period, there was total lack of response for weeks. When I emailed them to pursue they declined via email to make repairs or offer replacement/ refund under consumer guarantee act. I am left with no choice but to take them to Disputes Tribunal, which I will - it has been a harrowing experience being treated like this.
    26 days ago
  • Excellent
    Bought a iphone 7 Plus from BecexTech Website. Very good price. It works well, good quality production Thank you.
    28 days ago
  • Perfect
    Bought a Galaxy Note II for a very good price, phone works well and no problems so far. Thank you
    1 month ago
  • Perfect
    bought two phones. cheap fast and quality. customer service is very fast to respond as well which is a plus point. my items got delivered in less than 1.5 weeks which is awesome. thanks guys.
    1 month ago
  • Excellent
    Was impressed with the price and prompt delivery. Only issue was the manual was not in English but I was able to download an English version off the net (for SB-600 speed light). Especially pleased as had terrible experience with Valuebasket whom have now folded. Long may you continue.
    1 month ago
  • Terrible
    I bought a Sony Xperia Z3 from them last month which was damaged on arrival. Becextech have been useless and completely refusing to help. They said they would be in touch once they have discussed it further with one of their managers but this hasn't happened.

    My impression is that they are selling dud, secondhand phones to an unsuspecting NZ and Australian public (but this is just my suspicion). Yes I should have taken out postage insurance from them, but when you add this to the cost of delivery then they are not much cheaper then buying local really.

    If anyone buys with them they are taking a big risk, in my opinion, and I would only buy in the future from a company with a New Zealand location. Becextech are located in Hong Kong and, as such, are completely immune to any action via the NZ legal system.

    Updated 16/6/17 - I have emailed them multiple times and now they are not even bothering to reply. I have been requesting (under the NZ Consumer Guarantees Act) that they refund the cost of this faulty phone. Apparently there may be a NZ company that I can take to the disputes tribunal so I will be doing this.

    And since you're not replying to me emails: a big "hello" to Bexectech! Please would you do me the courtesy of replying to my polite emails. I request that you refund me for this faulty phone.
    4 months ago ( Updated: 1 month ago )
  • This user review is under investigation
    1 month ago
  • Perfect
    I wanted to buy an S8 as a surprise for my wife and researched on Pricespy. Becextech offered the best price and because of a previous purchase experience with Becextech I had no reservation in deciding to make another purchase online. These devices aren't cheap so it's really important that you trust the supplier you intend to buy from - the outlay is considerable. I ordered online 20 May and the item was delivered 31 May.
    The box was wrapped in bubble wrap so protected during shipping. As expected I received a brand new genuine S8 with the box seal intact. I have a very happy wife!
    I had some problems finding where to write a review and Becextech provided assistance with prompt responses. I can't fault Becextech in any respect. Thanks again.

    I researched suppliers and products online for a week before deciding on purchasing an S6 9200 from Becextech. I found the purchaser policy material on BXT website to be reassuring and it gave me confidence to make my first purchase with the company. BXT weren't the cheapest supplier. Valuebasket were the cheapest but buyer feedback is very critical. I ordered on a Wednesday and received the mobile from a Hong Kong residential address on Monday. Very fast shipping indeed. I had undertaken research online of fake S6's and was absolutely convinced that I had received a fake S6 9200. The DHL courier bag had been opened although the Samsung box seal was intact. I made contact with BXT and their rep asked me to check the mobile specs. After checking I was still convinced I had a fake as the IMEI number didn't match online with the Samsung website and asked for a refund of the purchase price. BXT then provided links to an online video where I discovered that the mobile was genuine. I downloaded Antutu Benchmark to the mobile which confirmed that the mobile was a genuine S6 9200. Had BXT provided the link to the video https://www.youtube.com/watch?v=iuijjxZ9sY0
    and recommended checking with Antutu Benchmark we would have avoided a stressful few days! I am not convinced had the mobile been a fake that BXT would have made it easy to refund the PP. However, I can conclude that BXT are a professional provider with integrity who provide fantastic customer service. I will purchase again from BXT. Hope this helps new customers to BXT.
    2 years ago ( Updated: 1 month ago )
  • Excellent
    We purchased a Nikon D3400 twin lens camera kit from BecexTech. The camera arrived earlier than expected which was a pleasant surprise. Communication with Rose at Becextech was excellent throughout the transaction. The price was excellent, the product was as represented and I would not hesitate to recommend them to others in the future. Cheers - mark
    1 month ago
  • Excellent
    Bought an s7. Arrived earlier than Becex said it would which was a pleasant surprise. Very cheap. Lot of contact between us. Had a system of checking with me to ensure the purchase was made by me and not by someone else with my credit card details. Overall very happy with the purchase.
    1 month ago
  • Very Poor
    The phone I ordered took over 3 weeks to arrive, despite the 4-7 days promised on the website. So I did a 'support ticket' (the only way to contact them, there are no phone numbers available despite extensive searching), asking where it was, and was promised that it would be sent the following day. It wasn't. A week later I sent another 'support ticket' in a fairly stern tone threatening to cancel my order, which finally did the trick and it was sent. I received it 4 days later - but too late for the important business trip that I needed the phone for.

    I don't understand how it can take 3 weeks to fulfil an order, and the complete lack of any way to actually talk to the company other than via email is really unacceptable. Maybe I'd missed something on the website, but I also didn't realise that the goods were being sent from China. I had thought I was doing business with an NZ company.

    But rather more worryingly - EVERYONE READING THIS PAGE PLEASE TAKE NOTE - when the phone was finally despatched I also received an email from them offering me $20 cashback or a $30 discount voucher if I placed a positive review on pricespy. Which is a significant incentive to give good feedback! So it quite possibly means that much of the positive feedback on this page may need to be taken with a pinch of salt.

    I will not be using this company again.
    1 month ago
  • Excellent
    I brought Canon GX 7 Mark ii from them half month ago and it works well, good quality production and perfect service. My device arrived also speedily even shipped from Hongkong. I recommended this shop.
    1 month ago
  • Very good
    I bought an open box S7 from them and it came with a weird texture on the screen and the home button was a little wonky but i emailed them and they got right back to me telling me how to send it back so that they could see and fix the problem. so i sent it back and they replied really quickly within a couple days saying that it was a manufacturing error and that I can get a replacement which is great and I am so happy about. The time to arrange the replacement was a bit long for me but they always responded to my emails and kept me up to date with everything which was really helpful and now i am just waiting to go pick the new one up from the post shop as I missed the postie. All in all a pretty good experience and really attentive customer service. and you can argue with the price you get it for as it was much cheaper then similar stores.
    1 month ago
  • Decent
    Great service ordered the phone and was informed of the progress all along. Received the phone well within in delivery guidelines, and was well impressed. However one thing mired the whole satisfaction thing and that was the power plug for the phone. I received a foreign style plug that did not fit the NZ power socket. They did however gave me an adaptor and they appeared not to fit together (no instructions) so went out and bought NZ power plug, as I needed to charge the product to use it. I sent an e-mail to support complaining about the plug and adaptor, and asked for a credit note for the extra money I spent. Support sent me a link to a video that showed me how they fitted together and ignored my request for a credit note. One expects to get a fully functioning phone and accessories that fit the conditions of the country that the client is purchasing from, not a foreign plug and adaptor with no instructions. .
    1 month ago
  • Perfect
    Best price out there and arrived in only a few days, cant ask for anything more, cheers
    1 month ago
  • Very good
    I purchased my galaxy s7. The price was great, and email response is fast and reliable. I think my one was a used condition, so the battery seems to run out faster than a new product, and the shipment from Hong Kong took a bit of time than domestic delivery. Other than that, the product is working well. The model does not get an upgrade to the new Androiod version, and I don't know why it creates the problem. Overall experiences are satisfactory, so I give them 8 of 10 as the online shop. I hope this review is helpful for the future buyer.
    1 month ago
  • Excellent
    Excellent service. Before deciding on my purchase of Samsung Galaxy Tab S2 T719 I emailed BecexTech with a number of queries and was answered almost immediately. My device arrived speedily, even sooner than predicted. Again several queries I asked by email were answered almost immediately and very satisfactorily. Website is good. Price was excellent, much lower than others. Very happy with my purchase and with the service. Highly recommend.
    1 month ago
  • Terrible
    Unfortunately my experience mirrors many others here. Delivery of the iPhone ordered was reasonably prompt and satisfactory. However the home button was flakey and stopped working at all after a few weeks. Then a couple of weeks later the phone would not respond to any touch at all. Returned for fix or replacement and nothing happened except unfulfilled promises for over two months. Emails are answered promptly and politely but warranty performance is completely unacceptable.

    Avoid. Risk of receiving a dud product with consequential warranty non-performance is too great.
    1 month ago
  • Very good
    Good fast trade to be recommended. Martin
    1 month ago
  • Very good
    Excellent customer service
    Product was out of stock but kept us informed at all times
    2 months ago
  • Perfect
    I have purchased from Becextech three times and have received great prices every time. Shipping is reasonably quick considering where they ship from and I have never had problems with the products I have received. I recommend them to everyone I know when it comes to camera gear and phones.
    2 months ago
  • Excellent
    I ordered a new mobile phone from Becextech, which I am very happy with. After payment there was a small amount credited from my bank account to confirm authenticity of my credit card and to prevent fraud. Once this had been cleared the payment went through smoothly, and my phone arrived before the estimated delivery date. I am very happy with the service and the product. When emailing the customer service team they responded very promptly and were helpful and professional.
    2 months ago
  • Perfect
    BecexTech had the lowest price on the phone that I was looking for. The service that I have received has been friendly and professional from the day of purchase. I would certainly recommend BecexTech to other buyers and would use them again in the the future. :-)
    2 months ago
  • Perfect
    Excellent prices and excellent service from this company - prompt and faultless - I highly recommend them.
    2 months ago
  • Perfect
    I recently purchased LG G6 from this company and unfortunately it only worked for a couple of days. I contacted Becextech customer service department and from the gentleman named Zlatan who started the initial return was beyond awesome! This company stayed in touch with me from the very beginning to past the end.
    Everyone went above and past beyond what I ever expected from a company.
    I just want to take time out to write this review on behalf of this company and to Thank all of the people directly (and non directly) involved with my purchase and return.
    Even though my product didn't end up working it had no effect on having to return it because the people made up for any problems that I had to go through.
    2 months ago
  • Terrible
    Keep away from these jokers, just finished a nightmare 3 month ordeal over a faulty Samsung Galaxy 7, it's impossible to phone them so you have to waste time emailing them, then they email you (when they get around to it). The phone was repaired 3 times, I use the word repaired very loosely as it always had the same fault when it came back.
    In the end they reluctantly offered a replacement, though under NZ law they should have offered me my money back but they wouldn't (re NZCGA).
    Do not buy use a reputable online retailer or a bricks and mortar shop, if your product experiences a fault, good luck.
    2 months ago
  • Excellent
    Awesome experience with BecexTech. Their prices were the lowest and really fast delivery. Clear communication the whole way. Would 100% use again.
    2 months ago
  • Perfect
    Have bought multiple phones from these guys the last being an S7 32Gb single sim phone. Which arrived in perfect order exactly the same as the previous one that i had ordered. Would definitely order from these guys again and will probably will when i need another new phone as ultra reliable. It came within a very reasonable amount of time and works perfectly. AAAA++++
    2 months ago
  • Excellent
    Great service, got exactly what I ordered. In excellent condition and arrived early.
    2 months ago
  • Excellent
    Excellent condition, good service, quick delivery
    2 months ago
  • Good
    Good service, fast email replies some problems but most were fixed.
    2 months ago
  • This user review is under investigation
    2 months ago
  • Good
    Good communication, good phone. No issues.
    2 months ago
  • Terrible
    Buyer beware, any fault and you're up proverbial creek. Bought a Sony Z3 Campact phone,stopped working 3 months after purchase. It was sent back to China for repairs, was then returned with a faulty headphone jack, so was sent all the way back to China and 4 months later (with no offer of a replacement phone even when asked) the phone was returned working. 4 months goes by and it stops working again, so sent back to China and 2 months later they've sent as a "refurbished" phone from French telco SFR, complete with French speaking bloatware that can't be removed, the cover over the USB doesn't seat correctly so the phone isn't waterproof any more and the screen has 4 hot spots that are glaringly obvious. 12 months with only 6 months use, now they've sent back a phone that is worse than the original. Utterly crap company. Do yourself a favour, the prices aren't worth the risk.
    1 year ago ( Updated: 2 months ago )
  • This user review is under investigation
    2 months ago
  • Perfect
    Im so happy with this order! The item comes in great condition and right shipping time as given. It was well packed and they also sent an extra adapter. Thanks BecexTech!
    2 months ago
  • Decent
    I have no problem with the service level of this vendor. Email communication was prompt. However the S6 device i received was faulty. I could not even open chrome, message or google play applications without the device crashing.

    Becextech offered to take the device back, but id already discarded the box and could not be bothered being without a device while they determined it's status.

    I suspect the device was flashed with an incompatible rom? I only suspect this because after flashing a stock Verizon rom the phone is behaving.
    3 months ago
  • Perfect
    Excellent, I receive my item in great condition
    3 months ago
  • Perfect
    have had a really good experience with this company. Phone is in perfect condition and works well. Would defiantly recommend to others.
    3 months ago