Trusted Premier Retailer
Over 150,000+ Orders Shipped
1 year NZ Warranty, Inc GST

http://www.becextech.co.nz

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This shop is located in Australia. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated BecexTech.co.nz (8.01)
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  • Decent
    I have no problem with the service level of this vendor. Email communication was prompt. However the S6 device i received was faulty. I could not even open chrome, message or google play applications without the device crashing.

    Becextech offered to take the device back, but id already discarded the box and could not be bothered being without a device while they determined it's status.

    I suspect the device was flashed with an incompatible rom? I only suspect this because after flashing a stock Verizon rom the phone is behaving.
    5 days ago
  • Perfect
    Excellent, I receive my item in great condition
    6 days ago
  • Perfect
    have had a really good experience with this company. Phone is in perfect condition and works well. Would defiantly recommend to others.
    11 days ago
  • Perfect
    Excellent prompt service. Best price. Camera shipped very quickly and was well packed with good tracking information (shipped via DHL). Fast. Will definitely buy from these guys again.
    11 days ago
  • Perfect
    Very accommodating. Such a cool product. It shipped on time. Im happy with the price and the product.
    14 days ago
  • Perfect
    Good communication
    Was quite anxious first time buyer from this site but in the end product was what was described and authentic product.
    Overseas charger but NZ adapter came with.
    Very good overall
    Seen a few bad reviews but don't let that stop you
    Would recommend to friends and family
    14 days ago
  • Perfect
    Good communication, predictable product delivery and very happy with the product and the price.
    14 days ago
  • Perfect
    Love Love the service and professionalism I always get from this company... Sam was absolutely fantastic and I would have to give him(or her) 10 out of 10.. Thank you for all your patience and understanding :)
    14 days ago
  • Perfect
    Awesome result. Great product, great price. Ordered a few items from Becextech before and never been disappointed. Very happy.
    15 days ago
  • Good
    I ordered my Samsung Galaxy S5 Active in Dec 2016. I was told at each step of the process where my order was at and although it took far longer than I would have liked it arrived safely, well packaged in a factory sealed box, which means it was brand new, not refurbished as the documentation indicated. That's under promising and over delivering. Bectex notified me that the reason it was taking such a long time for my item to be delivered was because Price Spy's system doesn't allow it to happen sooner. The reason I have not given more stars for two reasons. Firstly I should have been notified of the long delay in delivery within the sales pitch before I oredered. It is no comfort to me to be told after I have committed myself to be told that it isn't going to be delivered immediately. Immediate delivery was importent in this particular case and I was not notified till quite some time after purchase. I therefore needed to buy another cheap phone to get me by until the Active S5 was delivered. This is unacceptable in this day and age. However everything else was excellent.

    Secondly, I have no way of knowing how they will perform in putting right a fault with my phone so I cannot accurately rate them without going through the service side of the total package experience. Through no fault of Bectex my "Drop Proof Phone" now has a cracked screen from a much less than 1 metre drop. This is a Samsung issue but it must go through Bectex. If they perform well, communicate well throughout the process, and deliver it either replaced or repaired (replacement would be my preference) in a speedy manner so that my inconvenience is minimised, then I will gladly increase the number of stars to reflect my positive experience. I am expecting great things from them. I sure hope they don't disappoint.
    21 days ago ( Updated: 19 days ago )
  • Perfect
    This was the best value I found for the brand new IPhone and it came in top condition and no issues. The delivery process was good and was able to track order and I was also notified with updates. It arrived on due date. Yes I'm satisfied with the warranty process as it has a year
    23 days ago
  • Excellent
    delivered as promised
    23 days ago
  • Terrible
    I have had a TERRIBLE experience with this company and would definitely recommend AVOIDING purchasing from them. I purchased an LG G4 phone last year for around $600, and was sent a refurbished phone rather than a brand new one! Then, while still under warranty, the phone completely died. I sent it to the repairer that BecexTech told me to, and was told the expected waiting time was 15-20 days. But it has now been 4 MONTHS and I still have not received anything back from the company. The customer support has been rude and evasive, and I have not been told any specific information about the status of the repair. I told them that it was my right under the Consumer Guarantees Act to get a full refund after such an unfair and unreasonable repair time, but they continue to deny my basic legal rights and insist that they will repair the phone and return it. I have now been forced to take them to the NZ Disputes Tribunal to resolve the situation. The company have also tried to force me to send my google account username and password to them, which is RIDICULOUS. For anyone else with a similar experience, do not accept there misleading denial of the CGA. It is your legal right under NZ Law to get a full refund if the repair takes an unreasonable time, so take them to disputes tribunal. And NEVER send your passwords to a company like this, I am a qualified computer scientist and know for sure that such information is not required for a repair job and that it is dishonest and suspicious for them to try and force customers to provide them with that information.
    Think twice about sacrificing your consumer rights and quality of products just for a bit of a saving!
    23 days ago
  • Perfect
    Nice packaged phone, it is the third time I have bought cellphone from them now, great purchase as expected
    5 months ago ( Updated: 24 days ago )
  • Perfect
    Phone is just what we wanted, arrived in the specified time, all good. Came with a US plug charger, but becextech supplied a plug adapter to NZ plugs in the package, so that works out fine. No problems with becextech at all.
    28 days ago
  • Perfect
    Great purchase, excellent communication. Product arrived on time and in excellent condition.
    1 month ago
  • Perfect
    Really happy with the purchase. There was a minor delay but this has been justifiedly compensated. Great communications as well. Will definitely trade again with this dealer.
    Thank you
    1 month ago
  • Excellent
    I was skeptical to buy a gadget through online because it was my first time plus the prices are lower than the others so I keep on contacting them through email and gladly they replied immediately. It took for me to wait 1 week until it came and it was delivered safely with well packaged box. Highly recommended site. Would definitely buy again here in the future.
    1 month ago
  • Perfect
    I recently made a large camera purchase and the annoying verified by visa thing came up and, of course, since I only use the thing like two other times in my lifetime I can't remember the code I made however long ago. My order was declined since I entered the wrong code and I went to re-place the order The customer service representative took the time to look up the correct information and help any way they could to resolve the issue.

    I was very pleased with Becextech customer service. In the end, I ended up doing exactly what I had planned to do, re-place the order with Paypal, but the customer service conversation was actually very informative and helpful. Thank you
    1 month ago
  • Excellent
    Mobile phone very quick to arrive and well packaged.
    1 month ago
  • Perfect
    I bought a mobile phone from becextech ,it was delivered in stated time and the price was better than many other on line companies.
    After unpacking phone I found the charger got very hot in use and reported it to becextech.they reply very quickly and were most helpful ,they sent me out a new genuine charger straight away .Well done Guys.
    1 month ago
  • Excellent
    Great product at best price - very happy. These guys do credit card security check to avoid taking orders on stolen cards, which is a good idea, but is unusual process that most may not expect when they order through these guys. Would buy from them again in future.
    1 month ago
  • Perfect
    Ordered a phone from them as they had the best prices. Ordering online was quick and easy but I was skeptical about delivery since the price was a lot lower than competitors.

    However, I was pleasantly surprised to find out that the delivery was quick and all the items were shipped in mint condition.

    The only thing that would make it better is for them to have a message saying that add-ons such as phone cases/screen protectors would be shipped separately.

    Would definitely buy from them again and recommend the site to my friends.
    1 month ago
  • Perfect
    Ordered a phone off them, it came on time and in prefect condition really pleased with their customer service as I had a few inquires before purchasing the phone, would definitely buy from then again.
    1 month ago
  • Perfect
    I bought a Sony 10-18mm lens from BecexTech a week or so ago and am extremely happy with their service. They said I can expect to wait a week or so for my delivery but it came within 4 days. Overall, very happy with their service!
    1 month ago
  • Terrible
    I bought a Sony Xperia Z3 from them last month which was damaged on arrival. Becextech have been useless and completely refusing to help. They said they would be in touch once they have discussed it further with one of their managers but this hasn't happened.

    My impression is that they are selling dud, secondhand phones to an unsuspecting NZ and Australian public (but this is just my suspicion). Yes I should have taken out postage insurance from them, but when you add this to the cost of delivery then they are not much cheaper then buying local really.

    If anyone buys with them they are taking a big risk, in my opinion, and I would only buy in the future from a company with a New Zealand location. Becextech are located in Hong Kong and, as such, are completely immune to any action via the NZ legal system.
    1 month ago
  • Excellent
    I was somewhat skeptical initially as it was my first time dealing with BecexTech, low prices can sometime be to good to be true, not too mention spending close to $1000 online shopping isn't a regular occurrence for me, so I relied heavily on reviews & approached with caution.. Too my great relief the reviews are as legit as the company and everything about the experience was pleasant, particularly receiving my sauve new S7 on time & in perfect condition! Will highly recommend anyone to BecexTech in the future!
    1 month ago
  • Terrible
    BEWARE - Horrible - I bought an iPhone 7. 3 days later it wouldnt turn on. We requested to return it but it took a few days for them to reply. Because of that delay, it was now outside of 'faulty device' so wasnt a replacement, it was a repair under warranty. So we sent the phone in with a 4-6 week repair timeframe.

    2 months later and they still have not done anything or replied to my emails. After 5 weeks they asked for the login codes again showing they hadnt even started...

    Still no replies, no repairs, no replacements, no refunds... and no phone that we bought.
    1 month ago
  • Perfect
    Great service. We had a couple of details throughout the process to manage and each time the customer service was very kind, clear and professional. I would highly recommend BecexTech to trade with.
    1 month ago
  • Perfect
    Bought a Nikon D810 DSLR. Price was not far from the lowest overseas (US, EU, HK) retail pricing. Responsive and friendly customer service. Prompt delivery (three days after the credit card verification cleared). Camera works flawlessly. Great experience overall - I will use them again in the future.
    1 month ago
  • Very good
    Very good experience overall. Goods were sent promptly once credit card verification had been done and arrived in perfect condition. Additional items were sent later and one was not available. However got immediate refund.
    1 month ago
  • Excellent
    Order was processed and shipped quickly, customer service has responded quickly to any queries I had.
    1 month ago
  • Excellent
    Very good service and package arrived quickly considering where they come from.
    1 month ago
  • Perfect
    excellent service, apart of the processing and delivery time take bit longer everything is at high standard ...highly recommended
    1 month ago
  • Perfect
    Excellent service all round... arrived within a week, just perfect. Great price, can certainly recommend BexecTech.
    1 month ago
  • Excellent
    Excellent service and product. Although had to verify my payment, the phone arrived amazingly fast within 2 days of doing this. Would definitely purchase from them again.
    1 month ago
  • Excellent
    Great service. I purchased a Nikon Lens 50mm F1.8. To be honest I was cautious about using this store however they proved to be great. Communication was good and the product arrived within a week. The price for this particular product was very good. The freight cost seemed very high however the total package still worked out cheaper than local retail in this particular instance.
    2 months ago
  • Very good
    Purchased a Samsung Galaxy S7. Arrived in good time, but additional items were not in the package. I contacted via email and a reasonably prompt reply told they were being shipped separately. This should have been communicated earlier. The phone itself is perfect, the charger is an overseas plug so came with a local adapter as well. Only downer for me was I checked the phone a week later and the price had lowered. :-( Oh well. Overall I am happy and would buy from BecexTech again.
    2 months ago
  • Perfect
    AMAZING! readily good service and im 100% happy with the product, also have a secure payment system! i really recommend them! great price!
    2 months ago
  • Perfect
    Really good service, fast delivery. They keep you up to date with good communications, and have a really secure payment system. Recommended
    2 months ago
  • Perfect
    Awesome service. The shipping of order was well updated and weren't automated emails so if i did have a problem I could simply reply to the email. I got a good deal as well for the lens. Would definitely recommend and will buy from again!
    2 months ago
  • Very good
    Great service. Clear and promt communication. Very competitive pricing and I am very happy with the product. Perhaps my only comment would be with the need to pay for insurance fir lost or damaged goods. I think if they are using parcel tracking then this should be good enough, and they should take it up with the courier company if lost, and they should package the good well (which they were). These are minor things in the grand scheme of things.
    2 months ago
  • This user review is under investigation
    2 months ago
  • Barely acceptable
    Just a note - when it says in stock, it means it's not in stock, but once they receive your money, they order it from their supplier. Atleast thats my experience and thats how I reckon they can provide the lower prices. Long delivery subsequently but cheap so thats the tradeoff.
    2 months ago
  • Perfect
    Bought a OnePlus 3T. Cheapest price. Fast delivery and great communication. Highly recommended. Will buy from BecexTech again.
    2 months ago
  • Perfect
    Excellent service, communication and delivery of product. I purchased a Samsung Galaxy Tablet, the price was the best I could find and it was great to know the cost was in NZ dollars and included any customs charges and GST. I would be happy to purchase from this seller again and would absolutely recommend them to my friends.
    2 months ago
  • Very good
    The product arrived relatively quickly and the discounts were fantastic. I appreciated that it was in New Zealand dollars and that the website was easy to use. I would recommend this website to others and would purchase from them again!
    2 months ago
  • Very good
    Bought a LG G4. Low price, excellent customer service. Goods arrived in perfect condition, checked and sealed by the team. Just for the customer service itself, I wouldn't hesitate to buy anything from them again.
    3 months ago
  • Perfect
    Great experience dealing with you guys..on time ..delivered what was promised...thanks guys
    3 months ago
  • Perfect
    Bought Canon Lens, very competitive price and quick delivery.
    Very happy with customer service, very quick and prompt response.
    Definitely will visit again for other stuff.
    3 months ago