I ordered 3 weeks ago and emailed them countless times regarding the status of my order, but no communication and finally received my order, and it didnt have all the products that I ordered, but no communication about it at all, until I sent them an email that there were a couple of things missing, and an email was send to me, saying sorry they only found the error when my order was already sent out?? I wondered if they would have said something if I didnt email then about it?? I requested for refund for those items and I was told it should be in my account by last Friday! Nothings happen since and I have emailed them so many times, but NO response at all and I am still waiting for my refund! I am soo annoyed and will NEVER order from this useless service again! If I could give it a ZERO star it would be the rating that they deserve!