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This user review is under investigation


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#1

DZander
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Posted 31 July 2017 - 11:06 AM

What does this mean?

 

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When do they stop being investigated, and start being removed or allowed?

 

 



#2

LinuxUser
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Posted 31 July 2017 - 11:31 AM

Usually it means there is a (potential) problem with the review. The person that posted it is contacted and asked some questions, and depending on the response it should either get reinstated (possibly edited first) or removed completely. At least, that's my impression – I don't deal with that side of the site. I'm guessing that if something has been "under investigation" for a long time it is probably because whoever posted it didn't respond.


Recommended Power Supplies Recommended review sites Why stores shouldn't be removed RAM voltage

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I may occasionally give advice regarding (consumer) law, but it is only my opinion based on my reading – I am not a lawyer.

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#3

DZander
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Posted 31 July 2017 - 12:00 PM

Does the score still count?

 

Or is it an effective means of removing unfavourable reviews from a store?



#4

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Posted 31 July 2017 - 03:02 PM

No, the score does not count – as far as I know. Nor should it, because that would be contrary to the purpose of hiding a questionable review.

 

Removing reviews completely would be more effective, as the only people to question it would be those that posted the removed reviews – unlike this, which everyone can see and ask about as you're doing. It should be temporary, too. So no, I wouldn't call it that.

 

Is there a particular instance you're thinking of where you think it is being misused? If so, why do you think that?


Recommended Power Supplies Recommended review sites Why stores shouldn't be removed RAM voltage

i5 4670K (stock for now), Asus Z87-C, 12 GB DDR3, integrated graphics, 3x Kingston SSDNow KC380 120 GB (RAID0!), Corsair MX100 128 GB, Spinpoint F3 1TB HDD, DVD writer, all inside a wood case I built, Dell U2412M 24", U2311H 23" IPS and Philips 150B4 15" monitors, Dvorak keyboard, openSUSE Tumbleweed, Windows 8.1 Pro in a VB VM inside Linux

I may occasionally give advice regarding (consumer) law, but it is only my opinion based on my reading – I am not a lawyer.

Romans 3:23; 6:23; 5:8; 10:9-10,13


#5

DZander
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Posted 08 August 2017 - 09:38 AM

here are a couple of examples, but they are everywhere:

 

https://pricespy.co.nz/shop.php?f=8723

 

https://pricespy.co....hop.php?f=14663

 

^ apologies in advance if your store is listed here, these are just examples.

 

Also to be very clear I don't think it is being misused, but i want to understand more about what they mean.  :D


Edited by DZander, 08 August 2017 - 09:42 AM.


#6

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Posted 08 August 2017 - 11:12 AM

I don't think I'm out of line to say that with both of those stores most of the reviews under investigation could have been (and probably were) removed on the basis of IP address alone. And in that situation, it usually isn't desirable to be too definite (dynamic IP address assignment is the norm), hence why they're only "under investigation" instead of removed altogether.

 

I like to understand what such things mean too, so I quite understand where you're coming from.


Recommended Power Supplies Recommended review sites Why stores shouldn't be removed RAM voltage

i5 4670K (stock for now), Asus Z87-C, 12 GB DDR3, integrated graphics, 3x Kingston SSDNow KC380 120 GB (RAID0!), Corsair MX100 128 GB, Spinpoint F3 1TB HDD, DVD writer, all inside a wood case I built, Dell U2412M 24", U2311H 23" IPS and Philips 150B4 15" monitors, Dvorak keyboard, openSUSE Tumbleweed, Windows 8.1 Pro in a VB VM inside Linux

I may occasionally give advice regarding (consumer) law, but it is only my opinion based on my reading – I am not a lawyer.

Romans 3:23; 6:23; 5:8; 10:9-10,13


#7

DZander
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Posted 11 August 2017 - 12:37 PM

As a Mod are you able to find out?

 

Who should we talk to?



#8

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Posted 11 August 2017 - 03:11 PM

I can't see anything much because my role as moderator only applies to the forum. I could contact others who would know, but you can too (email support@pricespy.co.nz). I'm guessing they won't say much to you, but really I shouldn't pass on any more than that if I asked (and I don't know how much that is, so I say very little), so it is probably better if you ask.


Recommended Power Supplies Recommended review sites Why stores shouldn't be removed RAM voltage

i5 4670K (stock for now), Asus Z87-C, 12 GB DDR3, integrated graphics, 3x Kingston SSDNow KC380 120 GB (RAID0!), Corsair MX100 128 GB, Spinpoint F3 1TB HDD, DVD writer, all inside a wood case I built, Dell U2412M 24", U2311H 23" IPS and Philips 150B4 15" monitors, Dvorak keyboard, openSUSE Tumbleweed, Windows 8.1 Pro in a VB VM inside Linux

I may occasionally give advice regarding (consumer) law, but it is only my opinion based on my reading – I am not a lawyer.

Romans 3:23; 6:23; 5:8; 10:9-10,13





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