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The store is located in New Zealand and prices are shown in New Zealand Dollars (NZD). Communication with the store can be in english.

Detailed information PriceSpy members have rated Ascent (9.42)
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  • Perfect
    These guys seem to have the largest range of goods. Have had good experiences with them in past purchases. Email updates, fast shipping, no hidden cost and products that work.
    13 days ago
  • Perfect
    The delivery was super fast. I ordered and the day after I got it already on RD way up in Northland.
    1 month ago
  • Perfect
    Wow! I ordered a product that I thought might be out of stock (despite what the listing showed), and it arrived at my door a four hours later! Colour me impressed!
    2 months ago
  • Excellent
    Outstanding service from Ascent - I've used them many times for both personal and business purchases.
    Only miss 1 star as the process to return an item for full refund didn't go completely as per their returns process... but I still got my full refund within a reasonable timeframe so very happy.
    2 months ago
  • Perfect
    Recently placed an order with Ascent. Their service is impeccable. Shipping is extremely fast and communication is excellent. Would highly recommend them to any one shopping online. Thanks again Ascent for the superb handling of my order.
    11 months ago ( Updated: 4 months ago )
  • Perfect
    Most reliable site I have ever used. Plus the fact that they do free shipping and free extended warranty makes them well worth the extra cost.
    4 months ago
  • Perfect
    Items arrived as described, good prices, good communication. Quick shipping. Would buy from again.
    5 months ago
  • Excellent
    Hassle free ordering and prompt delivery. Their RMA process works well too.Not always the cheapest, but often there isn't much difference (since their prices include shipping). I ordered many times from them.
    7 months ago
  • Perfect
    Recieved goods within 48 hours, more than acceptable.
    Product already in plastic shell, but roomy box with bubble wrap and air cushions was their preferred method to ensure goods reached me with no chance of damage.
    Due to my own mistake of not checking what I ordered I purchased 1x8GB instead of 2x4GB, and even though it CLEARLY states on the website they do not accept RAM to be returned, they answered the phone promptly, put me through to the right Dept and they cheerfully accepted an RA. Goods were unopened of course.
    You can't beat this for service, Good on you Ascent.
    9 months ago
  • Perfect
    Very fast services, ordered item at 15:30 Tues, and got 10.30 Wed.
    Also the extra warranty on certain products, after the normal manufacture warranty is an added bonus.
    9 months ago
  • Perfect
    Ordered a replacement Wacom pen... fast delivery, excellent communication, great to deal with. A+++++
    11 months ago
  • 2013-10-01 - One year ago. User reviews before this time are not included in the rating.

  • Excellent
    I bought some stuff from them about a month and a half ago, and they were very good. Only nine stars because the backorder update emails went from the requested once a week to being a week and a day apart (I knew that what I was ordering would be back-ordered before I ordered - so no problem there).
    1 year ago
  • Perfect
    Order arrived much quicker than expected. One part was bad but they provided a refund quickly and with no hassles. Will shop here again.
    1 year ago
  • Excellent
    Excellent communication and in terms of order processing, these guys are probably the fastest I've dealt with. Their wide selection and free shipping is also appreciated. I don't give 10 stars unless I've had some RMA experience with a store, but I'm confident that Ascent will handle RMAs competently should they occur.

    9 stars for excellent service thus far.
    1 year ago
  • Terrible
    For an online shop far too expensive !
    1 year ago
  • Perfect
    They have not the cheapest prices around but that extra pays great service. I always shop here . Enquiries are super fast to be awnserd with and the delivery is top notch. Somtimes it takes 2-3 days for the order to arrive (mostly one day usally at most times) to your door but true to there word it always comes time.
    3 years ago ( Updated: 1 year ago )
  • Perfect
    excellent prices with free shipping (no hidden charges). Get my packages the following morning after ordering. I always look at this store first when buying gadgets. A++.
    1 year ago
  • Perfect
    thanks for the easiest trade
    2 years ago
  • Perfect
    Good selection, not the cheapest but excellent support. Had a SDHC card that had failed. Contacted them for an RMA and received a replacement card by courier the following day.
    2 years ago
  • Excellent
    Ordered a PSU Sunday night, arrived Friday morning. A little longer than I would have liked but communication was excellent so 9/10.
    2 years ago
  • Perfect
    Bought a heatsink, received it the next day. I live in Wellington.
    2 years ago
  • Excellent
    Great range, good service
    2 years ago
  • Excellent
    Ordered a SDHC card from these guys, excellent communication via email; had to chase up delivery through them but this was the couriers not ascent. :-)
    2 years ago
  • Very good
    Bought a nettop & various accessories in two orders. Not the cheapest, but very prompt and helpful replies to questions both times, and quick delivery.
    2 years ago
  • Terrible
    3 years ago we bought an iPod speaker dock from Ascent, after 2 weeks the speakers started producing a crackling noise all the time, so we returned them (we had to pay postage..), after a week with no contact from Ascent we tried to contact them, it was impossible, we never got our replacement.

    Would not recommend if you plan on actually using the warranty that comes with your product..
    2 years ago
  • Perfect
    I just bought a $1200 samsung laptop off Ascent online, great results!
    No problems or hassles, easy to deal with, laptop came on time.
    Very happy to deal with them again.
    2 years ago
  • Perfect
    Never Any Issues, Free Postage, Cant Go Wrong :)
    2 years ago
  • Terrible
    Ordered and paid by card on the 28th based on price and in stock advice then email on 30th item on back order and may be available 5th. Asked for confirmation available 5th or refund/reversal of transaction to buy elsewhere. Received copy of invoice and credit note. The site is still advising (2nd) item in pricespy as being in stock!This firm's actions are not credible and their in stock advice is misleading to be kind. As a "virtual store" they hold no stock which the holiday closure is highlighting and their advertising should reflect reality with the instock advice withdrawn.
    2 years ago
  • Excellent
    First time dealing with Ascent and overall a great experience. Would definitely buy from them again.

    Pros: Competitive price with free shipping, plus timely communication and great customer service. Shipping is pretty quick too.

    Cons: My only complaint is the website design. As some new products are put under "other" section instead of their right sections, it might not be easy for the customers to know what products they stock, which s a bit pity.
    2 years ago
  • Excellent
    New to using these guys but it went through as easily as it could possibly have been. Received items promptly and are happy as with them :)
    2 years ago
  • Excellent
    Second time dealing with Ascent. Once again, perfect. Delivered I am sure almost as fast as physically possible to Christchurch. Great, functional website if you know what you are looking for. Only reason I give 9 stars is that the packaging for my 4 case fans was less than I have come to expect from other suppliers. Honestly, that is just me being extremely picky though, because they came packed well with newspaper inside the box. Very, very confident when I deal with these guys that I will get no nonsense service - pick them!
    2 years ago
  • Perfect
    Great website with reasonable prices and free shipping (always a bonus) very easy to deal with and helpful (I've made stock enquiries and had to organise a return). Always the first retailer I recommend to friends!
    2 years ago
  • Excellent
    Ascent is probably the retailer I trust the most. They don't always have the lowest prices, but I usually check them before I buy elsewhere because they do free shipping and I've never had a problem with them.
    2 years ago
  • Perfect
    Great place to buy computer parts. I must have done at least five seperate orders from Ascent, and I've been happy each time. Pretty quick, free delivery. Pretty good prices. Really reliable. No complaints from me
    3 years ago
  • Very good
    Excellent service, OK prices. They couldn't fulfil my order as the netbook was discontinued by their supplier just before my order got processed, but they offered me a better model for a little more $$$ so all good.
    3 years ago
  • Perfect
    Best store I've ever dealt with - great service, super fast, and fantastic to deal with. Not always the cheapest, but worth the price to get such a great supplier.
    3 years ago
  • Perfect
    I purchased an item after midnight and they attempted the delivery the same day, but I was not home so I received it the next. You can't ask for any better than that!
    3 years ago
  • Excellent
    One of my favourite stores. Not too bad prices, prompt delivery. Very good returns policy if the item is not what you want. Also no problems with returning a faulty digital camera that died after about 6 months useage. I've probably had about 6 orders in total from this store, and my brother used to use them a lot too. My last purchase from them was in 2010. I definitely recommend this store.
    4 years ago ( Updated: 3 years ago )
  • Excellent
    Consistent excellent service from this seller over five years of regular purchasing. Returns no problem, fast shipping, accurate stock level info on their site. Highly recommended.
    3 years ago
  • Terrible
    I do not recommend this store at all. Not happy with their delivery service.
    It's been over a week and haven't received my order even though the item is listed as in stock, and order status said shipped on 5 business working days ago. But where is my parcel then?
    They are just blaming the supplier and courier company saying "we are a reseller". It sounded like "we cant control the delivery date". If so then they shouldn't sell any items online.
    4 years ago
  • Terrible
    Item listed in stock when it isn't. Told that it won't be shipped in for at least a month. Ridiculous, have requested for a refund with no reply so far
    4 years ago
  • Perfect
    I have purchased twice from this store and have been elated with the quick shipping and open communication. They are also very helpful with any queries you might have about an item on their website. Thoroughly recommend purchasing from them, their price is a little higher but it is more than worth it!
    4 years ago
  • Perfect
    Great service and excellent price
    4 years ago
  • Perfect
    Always fast, reliable. Good prices and a great site.
    4 years ago
  • Perfect
    have dealt with a lot never any issues even returning incorrectly ordered products (my bad) or warranty claims always quick to process orders and any delays can normally be attributed to there suppliers (goods are shipped direct where they don't keep stock on hand) and suppliers are ranked on the product pages. I have have purchased goods one evening and had it the next morning.
    4 years ago
  • Perfect
    Easy to order and navigate page plus superfast delivery. My No. 1 choice.
    4 years ago
  • Perfect
    Excellent service and communication.
    4 years ago
  • Perfect
    I bought a mouse from this store. Came day after payment transferred but unfortunately it was faulty. I contacted them and received return authorization within the hour with a quick and easy replacement. I highly recommend this store for their ease of use, swiftness and good customer support
    4 years ago
  • Perfect
    Recently ordered a Canon HV 40 from Ascent. Ordered on Sunday, arrived on Wednesday, which is a good time for delivery (3 business days). The camera was in perfect condition, and was well packed.

    No hidden costs (free shipping to NZ, and all prices are GST inclusive), and 1 hidden discount (for paying by direct credit).

    Great store, Will be buying from them again.
    4 years ago
  • Perfect
    Outstanding service every time, fast delivery
    4 years ago